Quality Roofing & Contracting
Memorial, O Fallon, MO

Quality Roofing & Contracting Reviews

4.3 stars based on 31 reviews

Featured Comments:

• L

  LEKITTA HUGHES

  1.0

  This company was contracted by my homeowners association to install a new roof. In the process, they broke my skylight. I have attempted to contact the company several times in regards to this matter to no avail. I have gotten excuse after excuse and no response from the owner. BUYER BEWARE! UPDATE: Look closely. The company installed, without authorization, a scratched and damaged skylight that is NOTHING like the previous opaque skylight. They are lying, I was never going to be charged for damage done by the roofing company. The BBB has not resolved or closed this complaint, yet.

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  Response from the owner

  We were notified almost immediately that the material supply company broke the skylight. We arranged with them to provide a top of the line Velux FCM 2246 as a replacement. Ms Hughes was going to be charged $1000 for replacing that very skylight but her HOA never submitted our proposal to her. She received a brand new skylight at $0 cost. The BBB has already agreed that my company acted in good faith and has closed the complaint. Update: the ABC Branch Manager has agreed to work with her to locate a skylight that meets her approval and have it installed to her satisfaction. This complaint needs to be removed.

• W

  Wacko Banana-Pants

  2.0

  Crew placed siding and fascia over rotted wood that was supposed to be replaced. I also caught them trying to place cardboard behind siding to fill a hole that should have had wood installed before siding. Crew contracted out and left unsupervised so unless you have time to run their crew yourself I wouldn't suggest using this company

• J

  Jen Cook

  5.0

  Quality Roofing provided “quality” service from start to finish. John was very professional and knowledgeable. His follow-up was amazing. He managed all aspects of the job while paying attention to the small details. The roofers were professional and hard-workers. Their work ethic was apparent and the roof looks outstanding. It’s the best roof on my street!

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