Professional Roofing and Solar
Millar, El Cajon, CA

Professional Roofing and Solar Reviews

4.7 stars based on 14 reviews

Featured Comments:

• E

  Eileen Mason

  1.0

  PRS did 2 jobs for me. The first one was great, shingle replacement and it included solar. Like other reviewers, they were professional, fast, cleaned up every night and all was perfect. Therefore I hired them to replace a roof on a second building which was roll material with a parapet and cap. In viewing the progress with my son, who is a registered architect, he discovered where the vertical wall met the roof deck, there was no cant strip. The roofing material turned the 90 degree angle and continued up the wall. This was not installed according to the roofing material manufacturer's installation specification. When pointed out to John, he became defensive and insisted he had been doing 90 degree angles without cant strips for years with no problem. (A cant strip is a triangular piece of wood placed at the intersection of the flat roof and wall so the material bends only at 45 degrees). In addition, he did not replace the existing parapet cap, which he removed, which was a U shape. Instead, he brought the material to the outside corner of the wall and placed the cap on the inside so there is now a joint at a vulnerable corner location. He also intended to replace a small eyebrow of tile with new tile for free. Instead he reused the old tile, which was ok and in decent condition, but not according to our contract. When I refused to pay until he made corrections, he became hostile and put a lien on my property. He only removed the lien AFTER my attorney became involved, first without registering it with the City and finally, when threatened again, registering the lien removal and presented me with the written guarantee. It was not a pleasant experience.

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  Response from the owner

  We aim to provide the best experience to all our customers, Eileen, so I'm very sorry to hear you were unhappy with your experience. Please take a moment to reach out to us if there's anything you wish to discuss further. Hope to hear from you soon. -John H., Owner

• R

  Ronald Garcia

  5.0

  I have used this company for years, and they are the only roofing company I would recommend. They have done two roofs, two solatubes, six wind turbines, one skylight and a few wood replacement jobs. They are professional, honest and punctual. If there ever was an issue, it was handled/corrected swiftly. I have recommended this company to neighbors and friends, and will continue to do so. Give them a try, I'm sure you will be pleased. Update- Just had them do another job. It entailed wood dry/wet rot and minor termite damage. Wood,studs,insulation, stucco repair, weather proofing and siding was replaced. Best of all, they were able to do the work without having to replace a large window. The job was completed in a day and a half. The result was outstanding! Thank You

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  Response from the owner

  It's been our greatest pleasure to help throughout the years, Ronald. Seeing a place transform with natural light and energy is always so gratifying. We really appreciate your kind recommendations to your neighbors and friends. And goes without saying, but we're here to help with any projects you may have in the future. -John H., Owner

• P

  Pamela Thomas

  5.0

  This company is AWESOME on all levels! Everything they've ever fixed has never needed to be touched again. Everyone is very nice and professional. They do top notch work and always complete it in the time frame specified. I added some services mid-job and they still finished on time. I HIGHLY recommend this company!

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  Response from the owner

  Pamela, thanks for the awesome review! Please don't hesitate to reach out anytime -- we're always here to help. -John H., Owner

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