Professional Roof Applicators Inc
Rea, Charlotte, NC

Professional Roof Applicators Inc Reviews

1 stars based on 1 reviews

Featured Comments:

• L

  Linda S.

  1.0

  This review is a continuation of the review I posted on 12/1/19 for Professional Roof Applicators, Inc. located in Houston, TX. Because the web site would not allow me to post two separate reviews, which I needed to do due to the length of the reviews, I am posting this additional review for Professional Roof Applicators that reflects the Charlotte, NC, location. Please note that PRA does NOT actually have an office in Charlotte. After receiving no resolution from Joey Messina, owner of Professional Roof Applicators, my attorney sent Mr. Messina a letter reiterating the issues listed in my Yelp review and demanding a full refund of my monies in the amount of $7,050. Per response from his attorney, the only offer was for me to pay the cancellation fee in the amount of $3,525, which my attorney said I should not have to pay, but we offered to discuss paying an amount less than the termination fee just to settle this dispute. However, the attorney never replied to our offer, even though my attorney sent a follow up letter to her and Mr. Messina. I then filed a complaint with the NC Attorney Generals Office, who sent Mr. Messina three letters requesting that he state his position in the matter, and he never replied to any of the letters from them. I then sent Mr. Messina a text advising him that because I am a 71-year-old widow on a fixed income and not able to spend any more money, time and energy on this matter, I will pay the cancellation fee and to refund to me the amount I paid over and above the fee in the amount of $3,525, which is the difference between what I paid in the amount of $7,050 in January and the cancellation fee of $3,525. He replied, "I'll do better than that, can I call you tomorrow?" I told him that would be fine, However, when we talked, he said he would try to refund to me all but $1,000 of my monies, but he would have to pay me in increments because he had other people asking for refunds & this is a slow time of the year, but I needed to take down the Yelp review because he said it was a "killer" and he was afraid he wouldn't be successful if it stays up. I told him I would take down the review if he would immediately refund to me the amount over and above the cancellation fee amount, which he is obligated to do per the contract terms. He replied that he is tired of fighting and that they are "on the edge" and if it stays up "we will fail." I again told him that I would not take down the review unless I received within 14 days the monies over and above the cancellation fee, which he had offered to pay when our attorneys got involved. Since he would not agree to do that, I then advised him I would be posting an addendum to my previous review on Yelp, as well as on Guild Quality and Houzz. As of today, I have not received any monies from Mr. Messina; and I cannot express enough my regret at having trusted Professional Roof Applicators, Joey Messina, and Michael Reale.