Pinpoint Innovations
Park, La Plata, MD

Pinpoint Innovations Reviews

5 stars based on 12 reviews

Featured Comments:

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  Marissa Gigantana-Collado

  5.0

  Thank you very much Mr. Jonathan Parson with PinPoint Innovations for being our piece of miracle, February 10, 2022 will be an unforgettable day for my family! (✿ ♥‿♥) Many roofing contractors looked at our house for a year but none of them gave a second thought to extend their expertise, no one attempted to give us a glimpse of hope. We were denied twice by our home insurance due to wear and tear of our roof (18 years old). We knew the cost of a new roof replacement and it was out of our budget since we have met 7-8 contractors already for almost a year. Despite a few roof repairs, it's not enough. We needed a new roof quickly before we developed further issues. It sounds cliche but I prayed for a good, honest and affordable roofing contractor to send our way. Yes, I took a leap of faith, it was midnight when I put my information online to one of those roofing free estimate companies which made me tadbit nervous. As I recall, I had 10 companies reach out to me by 7:30 AM - 8:30 AM to get our business, I was overwhelmed and also I was skeptical of all of them ... but one company stands out. His tenacity was impressive!!! He reached out via voicemail, text, email and video clip ... the video clip did really catch my attention, for sure it was bold but for me it stands out of what he said; he wanted to help, he wanted to add value to us and be a resource! For sure, he nailed what we are looking for. We went w/ Mr. Jon Parson with PinPoint Innovations. Yes, it was scary because I'm not sure how he is going to pursue our claim knowing we were denied already from our home insurance - but his tenacity got us through it, he triple checked our roof and reached out to us to suggest to call back our home insurance adjuster. For sure, he is our miracle, he made a way when everyone denied us. Not only did our home insurance meet us halfway, Mr. Jon made it affordable to my family owning a new roof. The entire roofing process was very educational, we learned a lot, we appreciate his excellent communication skills, his top-notch customer service and the time-bound completion of our new beautiful roof. If I can give this company a 5-star, I'll give this company 1000X. Thank you PinPoint Innovations for helping my family, for adding value to our house that we call HOME for 20+ years, you've done nothing but a blessing to us! We are grateful for all the resources and the extra educational journey in installing our new roof and finding an affordable financing company for us. My family strongly recommend your company! (✿◠‿◠)

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  Response from the owner

  Marissa! Helping you and your family was a great joy. You are very welcome! Thank you for trusting us with your project and for joining the family! Meeting you was a highlight of my year!

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  Ryan Shaft

  5.0

  We were introduced to PinPoint Innovations after we noticed a leak from our skylights and feared the worse. After connecting, PPI quickly scheduled an inspection, identified multiple instances of potential wind damage and promptly developed a game plan that included a full roof and flashing replacent at a very agreeable pricepoint. Jon scheduled our material delivery and work with the utmost care and servitude, worked tirelessly with our insurance company and the day of services crew was incredibly professional, worked quickly and delivered top notch quality. I would strongly recommend them to homeowners and am estatic with our new long term roof and design.

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  Rosemarie G

  5.0

  I highly recommend Pinpoint Innovations, Jon Parsons for roof repair/replacement! Jon is very professional, extremely knowledgeable and courteous! What a breath of fresh air this whole experience has been! The whole process from Jon’s initial inspection of the roof on my house and on my shed, to the meeting with the insurance adjuster, to the installation of a brand new roof on my house and shed, took less than two weeks! He did all the coordination with my insurance company. On day one of the installation, Jon had breakfast delivered to me. Who does that? A fantastic and compassionate contractor does that! Pinpoint Innovations provided upgraded shingles (architectural) at no additional cost to me! These shingles are incredible! I used to hear the winds blowing across my roof as if a herd of elephants was dancing on it. Not anymore! I can’t believe how quiet the house is now! I also have to say, the new shingles are gorgeous! What an extreme improvement over the builders grade three tab shingles! Thank you Jon, from the bottom of my heart!

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  Response from the owner

  You have no idea how much it means to us to hear this! You were the highlight of our entire week! This project was so much fun, and to be able to experience that with you was amazing! Thank you for the opportunity and the appreciation. We appreciate YOU!

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