Phoenix Exteriors Roofing & Solar
International, Memphis, TN

Phoenix Exteriors Roofing & Solar Reviews

4.4 stars based on 43 reviews

Featured Comments:

• S

  Sonja Young

  1.0

  DO NOT USE THIS COMPANY!!! They took the insurance check from my son & never showed back up to do the work. They were contacted repeatedly to return the check or bring the materials for the job but neither have been done. They are TOTAL SCAM ARTISTS. Do yourself a favor & go elsewhere.

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  Response from the owner

  Hi Sonja, we're sorry to hear about your experience. The company you are referring to has filed for bankruptcy. We are not the same business.

• C

  Cayce Fair

  1.0

  All I’m going to say DO NOT use this business. It’s been 15 months, and the job is still incomplete. It was a flood in the house. The owners and workers both lie repeatedly to try to cover each other and don’t stick to their word. “And now they’re out of money of in over budget” because their worker quoted it wrong so they won’t hire anyone to come out and finish what is incomplete/messed up. The ONLY reason I’m not taking them to court is because I don’t feel like dealing with them anymore than I absolutely have to. Every month or two one of the owners will call me and say she is coming out to work on our house herself. She will do little miscellaneous stuff around the house and leave without even telling us what was done or anything. I will say she is still making a tiny little bit of effort to make it right. If there was such thing as 0 stars, I would have given that instead. Save yourself the trouble.

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  Response from the owner

  Hi Cayce, we are not the company that worked on your home. I looked in our system and you were nowhere to be found. After doing some research, I discovered that it was another company that filed for bankruptcy and is no longer operating.

• N

  Nakoma Johnson

  1.0

  They did an insurance claim on our house. Took 8 months to complete the work. Was lied to repeatedly. The tile backsplash was supposed to be a 2 days job that took 6 days and is terrible. Not a single spacer used every tile that was cut was cut with the wrong blade and is chipped and cracked and it doesn’t line up. There is no kick plate or trim molding installed on our new cabinets. They contracted out each individual job to other companies and haven’t paid their bills so now those companies are contacting us. $17,000 waste of money. And not one person from their company has seen the work. No inspection no nothing just demanding payment ASAP after making us wait months for work to be done. They have been paid in full and now we will let lawyers rip them apart. They’ve committed insurance fraud DO NOT USE THIS COMPANY

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  Response from the owner

  Hi Nakoma, we're sorry to hear about your experience. The company you are referring to has filed for bankruptcy. We are not the same business.

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