Paul Davis Restoration of Williamsburg, VA
Springs, Williamsburg, VA

Paul Davis Restoration of Williamsburg, VA Reviews

4.6 stars based on 21 reviews

Featured Comments:

• A

  Amanda Murray

  1.0

  We have been having issues with the invoicing from STAT. There are several layers but the main point is that they weren't transparent and now it feels like a bait and switch. We had trouble getting quotes from Brandon, after asking for a change order, it took 2 weeks to get a change order that was not itemized after asking for itemization. Originally we were told that any work that we don't have completed from the original quote, we don't need to pay for. Then after the change order and all the work was done, they want the full quote paid for even though there are parts of it they did not do. They also wanted the change order paid in full up front even though it was mostly labor and not materials, which I found odd for a contractor. A few tools from our garage went missing during the work they completed as well as paint on my outside deck that wasn't properly cleaned up. They took paint that was ours and we had to go out and buy a new can to do touch up work elsewhere. These things I would normally tolerate as I assume it's an accident, but everything builds on each other toward unsatisfaction. I would not recommend using STAT. After voicing our invoicing concerns, we were given 2 options. 1 to go to court and 2 to reconcile and pay for partial the disputed amount. We picked #2, but we weren't happy about it.

• E

  Eld. Ortega

  1.0

  Still waiting on a supposedly two week job to get completed. It is going on 3 months and I still have a bathroom that can't be used. I may amend this rating depending on the work they do upon completion..

• J

  Janis Bradfield

  5.0

  I had some extensive clean up work done in my attic. The Stat Services team did an outstanding job. I would like to particularly thank Jessica for her diligent cleaning efforts and her attention to detail. She and her team did an amazing job!

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  Response from the owner

  Thank you for your review, Mrs. Bradfield! We are proud of our team and grateful for your kind words!

More reviews (7)