Paramount Kanga Roof
Oasis, Mesa, AZ

Paramount Kanga Roof Reviews

4.5 stars based on 64 reviews

Featured Comments:

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  Hayley Whitaker

  1.0

  It took this company 4 months to finish my roof. From July to October of 2020. They are extremely unprofessional and unresponsive. To be clear, I did not hire Paramount, my HOA did. But they did work on my home, and it was terrible. Each day I would come home to a mess on my property. My issue with Paramount started when they blocked my parking spot with a huge truck. I asked one the employees a couple times to move it so I could park. On the second time one of their employees swore at me. From there the problems got worse. They killed plants and grass around my house. They left trash, both food and industrial: sharp pieces of metal, nails, and roofing material everywhere (to this day, still finding nails). I had to check the road and pick up nails constantly so I wouldn't get a flat tire. I am truly grateful I did not have kids or pets at the time because it was really dangerous material Paramount left lying around every day and night. The thing to know about Paramount is they do not have their own crews. They hire subcontractors. Which, I guess, is standard practice in the construction industry, but the thing is they managed their subs so poorly. I spoke to a project manager and yes he did apologize for the man's behaviour, but nothing changed. There was the addition of caution tape, but that ended up blowing around and making more trash! It seemed liked the project manager was never present to over see the job. Who knows if the roof was actually done well. Regardless, It still took them 4 months to finish the roof of just over 1000sq ft. home. Later I found out from another one of their subs that the man that swore at me had gone to jail. Who knows if thats true or the man just coming up with an excuse for why one roof took that long, but either way, I would look for another company. I did not feel safe in my home with Paramount crews around. And the disrespect to me and the property was ridiculous. To be fair, they are still working in the area and got another set of hosues done in about 2 weeks. I think it truly depends on the subs they hire but that seems unreliable, and their is still trash and blocked parking. Go with a company that has more integrity and better customer service.

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  Response from the owner

  Hayley, I am disappointed to hear that you had such a difficult experience. That is not how we want to serve a customer. We have worked hard to prevent this type of experience. My apologies.

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  mark sliker

  5.0

  This company showed up on time to give a quote, was the lowest of 3 quotes. Did the rip off of the old shingles roof, laid new material and shingles 2 weeks later. They were done in one day, professional installation and left the area spotless. Would definitely use again!

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  Response from the owner

  Mark, thank you for taking the time to give us your feedback. I am so glad you were pleased with our services!

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  Stuart Bradley

  2.0

  Huge disconnect between salesman, Eric Johnson, and the rest of the company. His words did not match the experience or the process, from scheduling to the actual work performed. Once the deposit was made, Eric disappeared…voice mailbox always full. Absolutely absurd experience with roofers literally drinking beer on the job and no one knowing who was in charge. I am baffled this company’s practices have not landed them in serious litigation.

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