Overhead Roofing
Middletown, Fairfield Township, OH

Overhead Roofing Reviews

3.6 stars based on 11 reviews

Featured Comments:

• M

  Michael C. T.

  1.0

  Overhead Roofing refused to let me get the full information about my own roof's shingle replacement from the previous owner. Most roofing companies have a policy in which you can get this information with no problem, but they flat-out refused.

• C

  Christine Anderson

  1.0

  Everything was going well until the rain hit, with too much bare roof exposed there was major damage in the room below from all the water. Found out this company had no covered roof insurance and my insurance company took the hit for all the costs of the repair. Make sure any company you employ has ALL the necessary insurance including COVERED ROOF.

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  Response from the owner

  Thank you for giving us the opportunity to respond. We installed a roof on your mother's house in July 2018. A brief popup, unforecasted thunderstorm occurred during the installation process. A room sustained water damage to the ceiling. We offered to repair the damage and was told she preferred to use contractors that were recommended by her insurance company, which we agreed too. All expenses incurred were paid by our insurance carrier, Western Reserve, which we have been insured with for 19 years. If your mother would like a copy of the cancelled check our insurance company paid her insurance company, please don't hesitate to have her contact our office. Steve Wells

• E

  Erika Barrera

  1.0

  This company wasted our time and money. They over promised and didn't deliver. We were told they could fix the leak on our roof and if it wasn't fixed, they would keep coming back until it was. After 5 trips to our house it was still leaking. When we called to see what it would cost to replace the whole roof and make the part that was leaking flat, we were told they couldn't do a flat roof. The receptionist was incredibly rude, & when we asked "what do we do from here? We paid you to fix it and it's not." she told us it's only 95% guarantee and the money we paid to fix it was postponing the inevitable. But it was never fixed nor postponed and seemed to have caused more damage than had we left it alone. Not at all apologetic nor was any effort made to try to keep our business & work something out. Rude, unprofessional and not knowledgeable enough to know when a roof needs replaced and cannot be fixed.

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