Orion Home Improvements LLC
Backlick, Lorton, VA

Orion Home Improvements LLC Reviews

4.8 stars based on 123 reviews

Featured Comments:

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  Steve Bossie

  5.0

  Orion was great in every way. My initial contact was incredibly knowledgeable and helpful. He helped me understand my options including the benefits and costs of each. He helped me understand my insurance company options and he even gave me guidance for my phone call to make the claim to the insurance company. He worked hard and perfectly on every aspect of my contract. I then dealt with someone who scheduled the job and explained the steps of the job to me, again, perfectly. Lastly, the job was done perfectly, by a crew that was absolutely fantastic. I watched a lot of the work and was super impressed. I highly recommend Orion.

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  Response from the owner

  Steve - I am so happy to hear the excellent feedback about my team here at OrionHI. Glad we were able to help make this process work for you.

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  Dan Gulotta

  5.0

  Orion did a great job with replacing our roof. They worked with our insurance adjustors to assess some wind damage. Their work was excellent and prices were very competitive. We later had storm damage (unrelated to the roof installation) that needed repairs. Orion was very responsive and quickly repaired the damage. They were very knowledgeable and friendly. We definitely recommend Orion.

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  Response from the owner

  Dan, The review of our teams efforts is music to my ears. Our team takes pride in the service we provide and it is proven effective when a customer shares a story like yours. Thank you again from the bottom of our hearts. Call on us again should you need anything for the exterior of your home and .... we will be there for you.

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  Christopher Bing

  5.0

  Utilized Orion for a roof replacement based on positive recommendation from a neighbor. After doing some research, and getting a few quotes, Orion was the easy choice based on cost and reviews/recommendation. The delivery and installation didn't go perfectly. delivery guys dropped a latter and pulled a front gutter from my porch. They identified it, and replaced it with brand new in a couple days. I was very satisfied. The installation was also not perfect. We recently had a covered porch installed with a seamless roof transition. The original installation performed an OK transition. it was far from "seamless" but I didn't know any better. The new roof matched the recent porch installation, and was also far from seamless, and the matching shingles didn't help as much as I hoped, but it was better. After the inspection of the job by Orion management, they said it wasn't up to their standards, and schedule a repair. The "repair" was the complete removal of that whole side of the house, including half of the porch that they didn't even do, and brand new reinstallation that was now perfectly seamless. We couldn't be happier, and able to recommend Orion for roof, gutter, or anything else they do. The customer service and pride of craftmanship is second to none.

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  Response from the owner

  Christopher - thanks so much for sharing your story. It was a pleasure helping you with your home and getting a final product that you as a homeowner and we as contractors can both be proud of!

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