Oak Crest Roofing
Timberlachen, Lake Mary, FL

Oak Crest Roofing Reviews

4.4 stars based on 19 reviews

Featured Comments:

• K

  Kyle Honeywell

  3.0

  Oak crest replaced my roof last year after hail damage five months prior. The work was done in just over a day! The PM for the job was great until suddenly I was told he should not contact me in anyway, not sure about that but moved forward and looks great! They contracted out the movement of my solar panels so I didnt have to stress over any of it which was perfect with me! Noticed a missing piece months later and its a struggle to get anyone to return my call or get the updated wind mitigation/four points that I was also told I would receive. Seems like once they get the insurance money, they no longer care

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  Response from the owner

  Hi Kyle! We sincerely want to apologize for the lack of remarkability in your experience with us so far. We really do want our homeowners to feel supported throughout the process, and make sure you are being communicated with in a timely manner. We have one of our managers working to get your concerns resolved and he will be providing you with weekly updates. Please know that you are not the least bit forgotten and we are working hard to have your concerns resolved as soon as possible. If you have any additional details you would like to share regarding your concerns, please feel free to contact me at [email protected].

• C

  Charity V

  5.0

  It was a true blessing to work with Shawn Shelton. From the roof crew, the delivery of the shingles and dumpster, all the way to the removal of debris, we were smiling. The insurance claim was filed quickly, permits applied for and inspections done timely. Shawn consistently kept us apprised of all status updates and was open and honest about the few missing items; that he was able to quickly reorder and personally delivered to ensure no delays in completion of the reroof and skylight replacement. The roof crew worked fast both days, were professional, courteous and along with Shawn did their best to leave minimal nails and trash in our yard. We HIGHLY recommend Shawn and Oak Crest to anyone. You won’t be disappointed.

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  Response from the owner

  Hey Charity, thank you for the amazing review! We are glad that your experience was remarkable.

• S

  Scott Pope

  5.0

  Jordan Geis was my outside sales rep and he did an awesome job answering all my questions with his expertise in my roofing project. we were able to have a new roof put on my home through my insurance company. the awesome thing about what Jordan was able to help me do is the fact that my insurance company was not willing to do the roof after Jasper Roofing was involved. Once Jordan and Oak Crest Roofing took over he was able to defend our side of the roofing issue with technical answers, show why it was the insurance company's responsibility, and when he was done got me a new roof through my insurance company!! Our family is so thankful for his assistance in getting us a new roof. Then after the job was completed he followed up to ensure that everything was okay including clean up nails Etc. You definitely will not be disappointed in the professionalism and ability for Jordan to get the job done

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  Response from the owner

  Good morning, Scott! Thank you for your thorough review. We sure love to hear it when our customers are happy with Oak Crest Roofing and Jordan is one of those guys you like to have going to bat for you! You have a great day!

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