O'Brien Home Improvement Inc
Winston, Covington, KY

O'Brien Home Improvement Inc Reviews

3.2 stars based on 10 reviews

Featured Comments:

• T

  Teresa Holton

  1.0

  My husband and i had our gutters worked on almost 2 years ago. We have made several phone calls and even had Mr. O'Brien to our home . We have been promised several time that the leaking gutter that we paid $1200.00 to be fix, is still leaking in the same place.I would either like to have my money back or have my gutter fixed like the said they would. At this point in time i would not recommend this company .They had done some other work for us and i h ave no complaints repairing the gutter was the last project and still is not done.If we hear from them or get our gutters fixed or money returned we will keep you posted.

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  Response from the owner

  We are sorry to hear about your negative experience. As a company we strive to make all of our customers happy with each and every project that we complete for them. Please let us know if you are currently experiencing any more gutter issues, we are here to help. Customer Service Contact: [email protected]

• J

  Joyce Cooper

  1.0

  O'Brien Home Improvement came into our city with a promise of installing a security door on 6-18-2018 the job was to be completed within two weeks. My husband called Mr. Napier a week and a half ago he promised the door would be completed by this Wednesday 8-8-2018. Unfortunately Mr. Napier is not to be trusted, his word is not any good. A very unsatisfied customer .

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  Response from the owner

  We are sorry to hear about your negative experience. Mr. Napier no longer works for us and he hasn't for quite some time. We realize this review is a year old, but if you are looking for any home remodeling products or services we are happy to help.

• P

  Paul J

  1.0

  This is the worst company ever. They did terrible work and never cleaned up their mess. Communicating is not something that this company does. At all. Several calls were made to get them to come clean up their mess and they never even returned our phone calls. After 3 weeks we decided that we would bring all the extra siding and trash that they left at our house to their office since we were unable to use our outdoor space because of it. Jody O'Brien shoved my girlfriend and called both of us names. This is the most unprofessional company I have ever seen. Do not hire them for anything. You would be better off picking up some heroin addicts off the street to do the work for you.

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