Nova Build Pros
Cadet, Manassas, VA

Nova Build Pros Reviews

4.1 stars based on 17 reviews

Featured Comments:

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  Todd Cowing

  5.0

  As someone who was a first time home buyer and new to the process of contracting I felt Nova Build Pros was a contractor I could trust from the get go. I was looking to get my roof replaced and my exterior painted. Their quote was great and the workmanship was excellent. Chris, Bill and their Team walked me though the entire process and provided excellent quality control. As experts in their field they came back to do touch-ups on the job that I didn't even see when I walked around. Based on my experience I'm not surprised they have been around for as long as they have been that includes being trusted for major projects. I would recommend them to anyone for any size project and will be using them in the future on additional projects that I have. If you are in the market and are looking for a contractor feel free to reach out to me to talk more about my experience.

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  Anna Hicks

  1.0

  I don’t think I’ve ever had such a shockingly bad experience with any company before in my life. These people make Comcast look like exemplars of customer service and competence. They were actually very responsive and helpful — up until the moment I signed the $25k contract, at which point they just disappeared. Between signing the contract and the start date for the renovations, I asked Nova Build Pros about the floors and doors we wanted literally seven times over the course of a month so that the materials would be ready by the time we got started. Nova Build Pros... literally just would not respond to my emails. Seven emails over a month, and they WOULD NOT respond to my questions!! Absurd. Finally I managed to get in touch with someone, but they just told me that we would talk about the materials when the renovations started and they wouldn't order them ahead of time. So the start date arrived, they had us move all our stuff out of the whole living and dining area plus the main bedroom, and they ripped out all our old floors. THEN they looked at the floors I wanted. Oops, they were back-ordered for two weeks! If only someone had brought this up earlier seven times! So at that point, we had no furniture and our house was torn up for no reason while we waited around for the floors to arrive (making it basically unlivable for weeks). Several other problems came up throughout the renovations that were pretty much exactly the same story — completely preventable, 100% caused by Nova Build Pros' incompetence and apathy. I'm writing this review a couple of months after it's all over, because I didn't want it to just be a hot-headed screed like I would have written in the thick of having to work with these people, but I still can’t get over how horrible our experience was. I wouldn't wish a renovation with Nova Build Pros on my worst enemy. I recommend running as far away from them as you possibly can.

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  Glenn Godfrey

  5.0

  I worked with Greg of NOVA Build Pros to design and build a third car garage addition onto my home. I could not be happier with the way it turned out. It matches my existing home perfectly! Greg worked the project from start to finish. Greg was always nearby keeping an eye on the subcontractors... but that was not really needed as they all did a superb job. I received four other estimates before I received one from NOVA Build Pros... NOVA Build Pros were quite a bit cheaper than the others... I was a little concerned at first but I must say that they far exceeded my expectations in every way!

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