New England Roofing & Home Repair
Racebrook, Orange, CT
- Phone:
- +1 203-795-3947
- Website:
- https://newenglandroofingllc.com/
- Address:
- 284 Racebrook Rd, Orange, CT 06477
- Hours:
- Thursday9AM–5PM
- CLOSED
- Reviews
- Map
New England Roofing & Home Repair Reviews
4.8 stars based on 82 reviews
Featured Comments:
W
W H
1.0
My area was hit with a storm and it caused damage to my roof. I went into contract with New England Roofing & Home Repair so that they could work with Insurance to help repair the leaky roof. Little to no progress was made in the first 6 months. My roof was still damaged and at this point, other homes in the surrounding areas had their roofs fixed. I asked for progress updates every 2-4 weeks in the form of a call or email. I received no new information and was told that they were still working on it. Eventually I called my insurance to see what the issue was, and it seemed that there was no real communication done between the roofers and insurance. Eventually insurance sent a representative to inspect the roof again and then provided more financial assistance. This part was not due to any effort from the roofers. The roofers repaired the roof, but a part of it was still leaking. I called the roofers about it and was told that they did their work and that the leaks were caused by a different issue. They then stopped picking up my call or replying to emails. The whole process took about 8-9 months. The quality of work seemed fine except the leaking part. From what I can tell from the other reviews, they seem fine as long as it is gutters and insurance is not involved. The actual repair workers seem fine, but the management side seems to be lacking and caused the overall experience to not be good. Definitely not a 5 Star quality of service.
B
Bob Shannon
5.0
I needed my gutters sealed and have leaf guards installed. I had multiple service providers give me estimates. New England Roofing was by far the best. I got a very reasonable quote and proceeded with the work. The installer was skilled, on-time, polite and very professional. The office staff followed up at every step. I am very pleased with the result. I would definitely use them again for any future projects.
J
Justin Weinstein
5.0
They came within a week and did a phenomenal job, no mess everything looks amazing and they were a fair price based on what the market is today. I would definitely refer them to friends and family.
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