Nelson Roofing
GA-20, Cartersville, GA

Nelson Roofing Reviews

4.8 stars based on 32 reviews

Featured Comments:

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  Judson Smith

  5.0

  I first met Tim and Levi in Spring of 2021. I let them inspect my roof for damage from some severe weather. The indicated there was damage and that they would work with my insurance company to handle the claim. The met with the insurance adjuster, worked through the claim and replaced my entire roof. Tim came out showed us his shingles and actually called back and said he got the feeling we were not completely happy with the samples we had and came out a 2nd time with more samples which, in my opinion, went above and beyond what we expected. His installers showed up when he said they would, they did a great job, and were very polite and courteous. Both Tim and Levi showed up during the installation and made sure everything was going good. I tried to go ahead and pay the amount due, after the installation, but Tim insisted we wait on the Insurance company to send me a check instead of me taking it out of savings. The insurance company was backed up (due to the pandemic and the claims from the spring tornados) so it took longer than expected to get the check but they were very understanding and kept saying no need for me to pay until I got my check from the claim. I even had them come back a little later and install new gutters. Very rarely do I write reviews, but I will when it is warranted. Tim, his office staff, and his installers were professional, listened, and explained any questions about the claims process, types of shingles, and the installation that we had. I would definitely recommend Nelson Roofing to anyone that asks.

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  Andrew Blawat

  5.0

  A+++ I had started with another roofer in my area who had the most positive reviews on the BBB site. That was a mistake as they did not come out when the insurance adjuster came, as they promised, and ghosted me. The insurance company proceeded to low-ball me by saying my 20 year old roof just needed a repair job rather than a replacement. I was at wits end on how to proceed as it was obvious that my roof needed replacement rather than repair. Shingles were blowing off my roof. That is when Nelson Roofing came to my rescue. David went above and beyond the call of duty by going up on my roof and documenting the actual damage along with the poor condition to the rest of my roof. He took pictures and videos and the insurance company (a very popular insurance company) once again denied a roof replacement. He was able to finally convince my insurance company otherwise and I got my roof replaced. My new roof looks amazing and I am extremely happy with the work they did. I highly recommend them.

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  Justin Fredette

  5.0

  Nelson roofing is an AMAZING roofing company they are very professional and prompt couldn't ask for better customer service. They replaced my roof for storm damages and it looks great. Thank you to everyone at Nelson roofing for a great experience and making it easy to deal with.

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