Monroe Truck & Accessories
Apple, Muskegon, MI

Monroe Truck & Accessories Reviews

4.6 stars based on 194 reviews

Featured Comments:

• M

  Mike Lawie

  5.0

  I ordered a topper for my Gladiator. Monroe was very easy to work with, they called when it arrived and super flexible on the install. Fantastic customer service!

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  Response from the owner

  Thank you Mike for your business. The topper on that Jeep looked sweet. Glad we were able to provide you with great customer service.

• P

  PLANET EARTH

  4.0

  Boss plow installation. Price was higher than wanted to pay but that's everything today. Installation seams fine except for wiring thru cab wall was a bit underpar sealed wise and the wires rattle, these are minor anyoing issues and I'll fix them myself. Controller seams touchy but that could be a operator issue. Monroe installed a leveling kit for plow installation and was very pleased with the whole process. If it wasn't for wiring and rattle a five Star is in order. Update @ approximately 3 month period. Today was the 4th use, we've not had much snow. The truck isn't used except to plow with so the wiring ratteling issue isn't a problem unless we take for fuel maybe in the spring. Still not totally happy about the hand held controler, your always hitting the tilt when raising/lowering blade. Also I've noticed that when it's tilted sharply the hydraulic hose on one side gets pinched at the spring. However we are quite glad we purchased a new plow rather than a used one. We have no regrets from purchasing from Monroe. Not a professional plowing company just homeowners use. I spent way more on having a plow service over the years than the cost of buying our own, I had to always clean up behind from our plow service and now that we have our own we love it..should have brought our own years ago in hind site. Thanks Monroe we're not nit picking you, you went the extra mile on scheduling and answering our questions from someone who didn't know a lot about plows and do appreciate your and installation people hard work.

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  Response from the owner

  Thomas, thanks for reaching out. I'm sorry to hear your experience has not been as positive as you had hoped. I do appreciate that you have reached out with your concerns in order to help us better serve our customers in the future and we'll take a look into what can be done about the hand-held controller issue and the hydraulic hose getting pinched at the spring. We want to make sure this doesn't happen again!

• B

  B. A. (wildflwwinger)

  5.0

  Sue and Jess were so knowledgeable and helpful. I was there two different times and both of them researched parts and Sue was able to order replacement step pads for nerf bars Monroe's installed years ago. Got them installed a couple days later, all at a reasonable cost. Jess called several suppliers and determined that there is not a hitch made for a Honda CR-V EX hybrid. Not even from Honda, I later found out. Excellent! Thanks

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  Response from the owner

  I am so glad to hear that you had such a great experience with us! Our team is always happy to help and we're especially grateful for the opportunity to serve you. Thank you again, I hope your CR-V continues to be safe and reliable as it goes through its next phase of life - with Monroe Truck & Accessories on board!

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