Mills Roofing Inc
Pass, Truckee, CA

Mills Roofing Inc Reviews

4.9 stars based on 68 reviews

Featured Comments:

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  Pat Neary

  5.0

  Mills Roofing exceeded my expectations throughout the entire experience. From my initial contact with the office staff, timely scheduling, and through the efficient billing process. And all of this within a 2-day service window following our epic snow storms, which left many contractors too impacted to respond to telephone calls and email requests. The crew, lead by Francisco, was in a league of their own: professional, courteous, with a level of customer service rarely seen today. The work of removing heavy ice dams, roof shoveling, and treatment of ceiling moisture caused by two separate issues, were able to be addressed by this knowledgeable crew. I not only received an explanation and photos of all services, but was "educated" about my roof. Explanations were presented in a manner that was clear enough for even a person unfamiliar with most roofing issues to gain a comfortable understanding. I am confident in the work completed and, going forward, fortunate to have such an outstanding resource for any future concerns. I give Mills Roofing a 10 our of 10! I recommend them, without reservation, to anyone looking for roofing services in the areas they serve.

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  Response from the owner

  Wow! This is an awesome endorsement, Pat. We really appreciate your kind comments.

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  L W

  5.0

  Roof snow removal: We are very happy with the work Mills Roofing did for us. Their crew arrived on time, set up their safety procedures (harnesses etc), and got straight to work. They were personable, efficient, and professional from start to finish. In the past, we've paid nearly as much for uninsured and untrained men to spend a lot more time on our roof. It's a risky business standing on a two-story, snow/ice covered roof. Leave it to the pros and hire Mills Roofing!

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  Response from the owner

  This was a very good review of our snow removal services. It's exactly what we strive to provide for our customers. Thank you for writing.

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  Liz Sullinger

  4.0

  I had an emergency stemming from significant snow resulting in a persistent slow leak. Obviously, this was a busy time due to the heavy snow storm and continued snow but I waited a week after being told they were booking 2 days out. With that said, once booked, they arrived early considering they are coming from ~hour away in good weather. The 2 gentleman were very thorough and amazingly fast considering the amount of snow on the roof. In the approx 4 hours they were here, they updated me a couple of times and then reviewed what they had done before they left.

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  Response from the owner

  Thank you so much for your input, Liz. Things got so crazy during the storm, we had crews everywhere. Because of road closures and un-plowed roads, we had divert many crews and things stacked up fast. Thanks for your patience.

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