Michigan Steel and Trim
Water, Portland, MI

Michigan Steel and Trim Reviews

4.7 stars based on 9 reviews

Featured Comments:

• J

  Jack Lilly

  5.0

  I've been going there for a few years now very good and friendly people quick response time on quotes and orders all around good place to do business don't see myself going anywhere else when you get good service like I do there

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  Response from the owner

  Thanks for the review! We appreciate your business!

• K

  Kassandra Vincent

  2.0

  Pros: Great product and initial customer service was fantastic! Cons: After we bought a garage door from them, there were some issues with delivery that were not communicated. When a complaint was brought up, the customer service staff became very defensive. Really would have appreciated better communication (open and honest about issues with delivery).

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  Response from the owner

  Kassandra, we don't have a record of you in our customer files. I don't know how to respond since I can't find record of a sale but would like to assure you and anyone else reading this review that we take customer complaints seriously and do what we can to make things right before it leads to a google review/complaint.

• A

  Aaron Stenger

  5.0

  Amazing staff. Jennifer and Brooke are great to deal with. They have a fast turnaround even on custom metals. We use them for our barns and custom trims. I'm always satisfied with their products and service.

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  Response from the owner

  Thank you for the nice review Aaron! We appreciate your continued business!

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