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Want to find out Michael & Son Services in 50th, Hampton, VA? NearbyRoofers provides the info of the roofing companies near you of top ratings like opening hours, addresses, phone numbers.

Michael & Son Services in 50th, Hampton, VA | Nearby Roofers

Okay there is no better way to critique a company than if they warranty their product/service.  Today I had a technician come to investigate why the power went out in the room I had trouble in last August.   See my review in August for more details.  The tech came looked at the issue and solved it in minutes.  They covered the work at no cost to me.  I must say it is exceptional service and customer care that Orion J provided.

I purchased a home last year less than a year ago. To close on the house, the previous owners had to install a new HVAC system. Less than a year later, the AC is having mechanical issues and now won’t turn on at all while having a new born in the house. I referred back to Michael and Sons being that the unit is less than a year old and should still be under warranty only to be told that I no longer have the warranty on the unit because it stays attached to the previous owner because they had it fixed 2 weeks before I closed. Now I have to pay out of pocket to have a $5k unit fixed that was just installed last October. 1/10 DO NOT RECOMMEND.

The electrician was awesome but having to pay $422 to be told it's a Dominion problem was insane. There's better value out there and cheaper prices. Will not be doing business with this company again.

I have never used this company but I can tell you this, A very good lady friend of mine was persuaded by Michael & Son to install a brand new furnace even though her current furnace at the time was only 6 years old. They also added duct work to her HVAC unit, and in return it has never functioned correctly ever since, and even though literally 15 employees have been out to resolve the problem, not including several supervisors, not only did they NOT fix the problem they created, after 4 years they finally stated, "You should have chose another company, ultimately it was your decision!" I made this company a promise, I will NEVER use Michael & Son and recommend to everyone they think twice before they make the decision to use their services!

An update to my premature 5 star review. That brand new beautiful unit they installed only worked for about 10hrs after they installed it, saw no power on my brand new digital thermostat - I called them to let them know of the issue only to be told no one was available to come out for three days, unless I pay $169 bucks for emergency maintenance call. I SHOULD have been treated like emergency customer seeing how Id just bought a brand new unit and less than 15hrs later it was not working. I patiently waited 3 days in the heat all for them to inform my wife (I was out at the time the technician came) that it was a faulty switch. Yes single pole single throw light switch that was the issue and for him to replace it with a new one it would be $266!! Yes I said $266 for a single light swicth that cost less than 5 bucks at any appliance store, as it was over 90 degrees inside our home my wife agreed to the repair and they really charged be an additional $266 for a friggin light switch!! This is beyond disrespectful and I will be disputing this invoice!  The system works fine now but I feel they gouged me at the last minute. Left me feeling a bit used. Not cool

I’ve been a member with this company for 2 years now. I have an a/c and heating unit replaced in March of 2020. The guy that installed it didn’t come prepared and asked if they could come back on Monday when the warehouse was open. I told them that’s fine but they need to give me a heads up on time because I had a very important meeting to be in on Monday. They called me on Monday and told me they were 10 minutes away while I was at work. After they were done installing my units I looked at my house and they had sprayed oil all over the side of my house while removing that ac unit. I called and complained because Michael and sons had wonderful service last year so I figured they would rectify this situation. I met with the manager of the HVAC department at my home and showed him what happened. He offered a cleanup of the side of my house and $300 refund on the $9,000 unit I just had installed. I agreed. I never received the refund or the cleanup of my house. In September I had an hvac inspection with them and they found a valve that was installed correctly that would prevent my heater from working. They fixed it two days later. I recently had some electrical work done at my house and I used a new electrician for it. He took one look at my ac breaker and told me it’s a miracle my house hasn’t burned down. The breaker is oversized for the wire. Meaning if something in my ac unit shorted out it would catch on fire because the breaker would not flip. I’ve called every day now to talk to the manager about this and his secretary’s assure me they’ve sent him emails to call me back. I haven’t heard a thing from him. I’m about to give this company up. This is a terrible experience

Please do not use this company. They do not deserve a 1 star. I paid over 1,300 for a "cleaning of my HVAC system." I was not told this would be the amount prior to the work being done. If I was this would NOT been authorized. I requested a refund, and Currie Barr, the manager declined. They very "fast-talkers," and very close to being scammers.  I will never recommend this business to anyone.

Michael & Sons is an "AWESOME BUSINESS"...and their Service is Phenomenal. The Professionalism they provide is Superior. Everyone is always courteous and kind. They installed our unit for us and it was an experience that we will never forget. If I could give more than 5 stars...I would. This Business is Fantastic!
Many Blessings to Them Always....

I've had furnace and ac replaced from them. No complaints at all. I have requested a quote to replace my hot water heater and haven't heard back.  I'll submit a request again, in case I did it wrong. UPDATE..I will not use this company again. No respect for existing customer having spent thousands of dollars with them. I wanted an estimate to replace my aging hot water heater and they wanted to set up a non refundable appointment. I know I'm not a "prime" customer like I used to be but I'll be searching for a company that wants my business, my money and most important, respect.  Good company gone bad? I really dont know.

Had to have a toilet rebuild done.  The plumber Ron did a phenomenal job and was extremely polite.  They had to come back because the parts were special order, but I didn't mind because of the great customer service and how pleasant he was.  Great customer service really goes a long way with me.  Respect,  communication,  honesty and great work creates loyal customers.  I purchased a new AC from them last year as well. It was a great price and working well! I would recommend Michael and son

Michael & Son Services
50th, Hampton, VA

Michael & Son Services Reviews

2.4 stars based on 46 reviews

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Nearby Roofing Companies in Hampton

Michael & Son Services50th, Hampton, VA

Michael & Son Services Reviews

2.4 stars based on 46 reviews

Map & DirectionsDirections

Nearby Roofing Companies in Hampton

Michael & Son Services
50th, Hampton, VA