Metal Roofing Wholesalers Knoxville TN
Topside, Louisville, TN

Metal Roofing Wholesalers Knoxville TN Reviews

4.3 stars based on 30 reviews

Featured Comments:

• R

  Robert Paige

  1.0

  Beware, beware of this company. This company WILL rip you off. The only thing I can say good about this company is the salesman Jacob tried to make it right. They order way more metal and trim then you need for your project. They lie and tell you that you can return what you don’t use and then they will not let you return the excess material that they ordered on purpose. When I say excess material we’re talking over $500. And when they do this to numerous other customers they get rich. What a horrible way to do business. I have all my receipts, and pictures of the building for anyone who wants to look at it. They’re thieves And they get away with it because they already have your money. They try to blame the customer for everything. In fact that’s why the customer comes to the professional for advice and guidance. They sell enough buildings that they should know how much material it takes. But they order the extra material on purpose knowing you can’t return it and they rip you off. they don’t offer any blueprints or instructions on how to put the building up. Every part of this business is dishonest. Then one of the owners sit there and laughed. It sickens me that they confess to be Christians and then rip people off. The good news is they will be held accountable for their dirty deeds. They order all this extra materials knowing that you can’t return them. I am going to be turning this into the Better Business Bureau as well.

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  Response from the owner

  I sympathize with the customer, but most people understand custom made to order items can't be returned. We are not able to offer returns on panels because we custom cut them to the inch to match the required length our customers ask for. This is noted on every estimate and invoice the customer reviews and signs when placing a order for custom made items. We are totally upfront about this, and this is standard practice for custom made to order items.This customer received exactly what he ordered. I'm not sure how he justifies this review. This customer even told us he made the building 4 - 6 feet shorter than he was planning on due to room. So it does make sense he had left over materials...

• D

  Doug Solomon

  5.0

  I wanted to share my experience purchasing my metal roof system from these guys. I built a shop 36x48 using the metal truss system including the bar joist to span the the 18' garage door. It is a pole barn concept except I framed the walls with 2x6 studs instead of using slats. My sales person was Jacob and he was very helpful and courteous to work with through out this project. I had some technical questions about the roof system however between Jacob and Josh I left with all the answers I needed to form and pour the slab as well as set all the post before the roof system came in. Once the roof system came in everything fit as it should. I have placed several small orders since and every time I have stopped in to order I have never felt rushed they always give me the time I need. Thanks guys for all the Help!!!

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  Response from the owner

  Thank You kind Sir! We appreciate business.

• I

  Ike Duvall

  3.0

  They have your color most of the time. The staff could let their hair down a lil. They don't seem comfortable when you walk in. Maybe still having covid fear!!!

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