McGraw and Sons Roofing
Tully, San Jose, CA

McGraw and Sons Roofing Reviews

4.6 stars based on 9 reviews

Featured Comments:

• J

  Joaquin Hernandez

  5.0

  Rudy did a phenomal job with my roof installation. He provided guidance through out the entire process and the craftmanship is top level due to his life dedication to the roofing field. He has great knowledge and experience with water proofing. Rudy installed my roof and gutters a few years ago and I have not had a single problem. It's been great to have such a good looking roof that was installed perfectly and I get the piece of mind that comes with a great quality roof and installation. I would recommend Mcgraw and Sons to anyone because I'm certain Rudy provides the best quality work that the roofing industry has to offer.

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  Response from the owner

  Thank you sir for your review, I appreciate your business. We’re thankful to have had you as our customer!

• C

  Chin Hsu

  5.0

  I am really impressed Rudy completed a very thorough work. Rudy was referred by Metacrylics technical specialist. He is very knowledgeable and  his team has a high quality standard and good attention to details. I do appreciate their hard working and get job done on time.

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  Response from the owner

  Thank you so very much for your review, we’re always happy to help with your needs. Thanks again Rudy

• L

  Lily Huang

  1.0

  It is unfortunate that I have to share this negative experience. My roof leaked as a result of the recent storm and I was recommended Rudy by my neighbor's realtor. After Rudy Sr. came by, he introduced me to his son Rudy Jr. to fix the roof. I quickly coordinated with Rudy Jr. The first time scheduled, the night before, he contacted me to cancel and push to the next day. Unfortunately I was going out of town so we made plans to meet the week after. I messaged him 3 times before to confirm. When the day comes, he messages me 26 mins before that he's working on another client instead and to reschedule AGAIN. After I called him out for rescheduling on me twice with no notice, he blamed me as a client. He blamed me for going out of town (I was out of town for a week and this would not have been a problem if he didn't reschedule on me the first time). Zero apologies for cancelling on me 26 mins before after I confirmed and rescheduled my own day around this. This is NOT company with integrity, professionalism or treat their clients with respect.

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  Response from the owner

  It's unfortunate that this occurred, but we tried multiple times to call the customer back but she was very rude to Rudy Jr. and kept hanging up! We strive to commit to all of our appointments but we can only make people happy if their not so angry at the world...We have an awesome track record for our professional and workmanship and this negative feedback only shows how some people would try anything to bring good people down.

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