MassBur Construction
290, Austin, TX

MassBur Construction Reviews

5 stars based on 20 reviews

Featured Comments:

• K

  Kevin Ryan

  5.0

  James and crew did an outstanding job. The quality workmanship is evident in their completion of the installation. The company is very thorough and the cleaning up during and after the installation was impeccable. I'm very pleased and you will be too. MassBur Construction is your go to roof experts.

• I

  Innovative Renderworx

  5.0

  My experience with MassBur Construction has been nothing short of phenomenal. After discovering that my roof was in dire need of repairs, I reached out to a roofing company that had done work on my neighbor's home. They came by and gave me a run down of what was needed and let me know that I did indeed have some hail and wind damage. The guy was thorough and courteous, but after I expressed my desire to contact my insurance company to see if I could get things covered, he left me with a bit of info and went on his way. After an initial call to my insurance company I decided to entertain other offers and put out a request online. MassBur Construction was quick to reply and we scheduled an inspection. My initial call with my insurance adjuster was not promising. Before even coming out or asking me any questions he immediately informed me that the last severe hail storm was well over a year ago. James and Chris from MassBur came over and did their inspection and immediately did a check on the accuracy of that weather report and I was elated when they informed me that the last severe hail storm was actually in April of this year! Not only that, but their inspection lined up exactly with the inspection I had previously received, letting me know these guys were definitely on the level. They offered to send their assessment along with the clarification on April's storm to my adjuster and even volunteered to be here on the day he came by. Chris was here on time and shadowed my adjuster during his assessment and was key in helping us state our case. The adjuster had changed his tune thanks to the diligence of these guys and I got my claim. In the following days, Chris and James stayed in close contact with me and walked me through the process and we set up a schedule. The crew came the afternoon before the job to drop off materials and started bright and early the following day. They were done by late afternoon. The crew did a phenomenal job and they made sure to clean up everything afterwards. My family and I couldn't be happier with the job they did for us. Chris and James are definitely legit and they go the extra mile to ensure customer satisfaction. Trust me, if you've never gotten your roof replaced, it helps to have a team like this in your corner. They don't just inspect and move on. They educate and advocate for you to help you get what you need. And they see the job through.

• D

  David Perez

  5.0

  MassBur Construction did an amazing job on our roof. Very patient with the process and explaining every aspect along the way and made you feel comfortable with the process with roof selection type and material timeline to coincide with installation date. The professional roof installers arrived early morning on a very hot day and successfully completed the job on time. We provided cases of water with ice during the day to prevent heat exhaustion and kept them hydrated. Once the job was done everything on the yard was cleaned up and hauled off. Great work MasaBur Construction. James Rhodes and the entire team should be commended. Great job. Keep up the awesome work.

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