Mark Kaufman Roofing
Corporate, North Port, FL

Mark Kaufman Roofing Reviews

4.5 stars based on 180 reviews

Featured Comments:

• v

  vito damico

  1.0

  Buyers and veterans beware! I am a veteran and did not get the veteran discount on a $10,000 or more job as stated on their website. My job was $22,000. I was told that it would be fraud for them to give me the $500 as my insurance paid for the roof, however, I paid the $2,500 deductible out of my pocket. They, however, did not consider it fraud when they billed my insurance company for work not done as billed. They were paid by the insurance company to remove the mast to sleeve it, however, they did not remove it and instead cut the sleeve and wrapped it around the mast. The workmanship in my opinion was substandard. They put the waste and garbage on the new section of the roof instead of on a tarp on the ground until the trailer was delivered. When I objected to a new piece of fascia wood trim that had a bad bow and bend in it they put it up anyway. The foreman gave me the ridiculous reason for the warped wood by telling me “ we don’t grow the trees.” When putting up the fascia and soffits they damaged the fascia and when they tried to fix the damage with new pieces they damaged them too. I have left many messages for the owner, Shawn Kaufman who took over the business from his father, to call me. Shawn never called me back but had a representative call me to follow up. I guess Shawn feels his time is too important to call back his customers. The representative did assure me the company would fix any problems that may occur. I am including pictures to show the type of work they do and would definitely not recommend having a roof done by this company, Mark Kaufman Roofing.

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  Response from the owner

  Vito, I am sorry that you feel this way about your experience with Mark Kaufman Roofing. Before starting the project we talked through the project and explained that it is illegal to give a discount to a deductible when filing an insurance claim. See Section 489.147, Florida Statutes. We did not invoice the insurance company to detach the meter mast. We provided a dollar amount invoice and the adjuster wrote the line item scope. Extra work and upgrades were provided beyond what was billed to the insurance company and the deductible with no extra cost. No damage was done to the shingles when stacking scraps there. The warped pieces of fascia board is a High truss and so it kicks up there. We are not allowed to alter trusses. The project manager did point this out. The soffit was repaired and the damaged fascia was offered to be changed out, but we were told to leave it alone. - Shaun Kolke, President

• F

  Faye Alexander

  5.0

  MK roofing replaced our entire roof. Justin and Francisco and the crew worked very hard and long hours getting our roof done in 2 days. All rotted plywood was replaced along with our vents and dome lights. Cleanup was terrific every day and they left our house cleaner than before 👍 Thank you so much!

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  Response from the owner

  Thank you so much for the wonderful review, and kind words, Faye! It was a pleasure getting to work with you!

• R

  Russell

  5.0

  Had Stephen come out to inspect and quote a new roof as ours is 17 and insurance says it's "uninsurable" and was ready to hand over a large check and he was honest with me about how our roof was in great shape and good for 5 more years or so and to save my money for now. He totally could have taken advantage and he chose not to. Really respectable.

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  Response from the owner

  Thanks for the wonderful review, Russell! Honesty is the best policy, and we strive to live by that practice with our customers. Thanks for the kind words!

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