Mackie One Construction
Erato, New Orleans, LA

Mackie One Construction Reviews

4.6 stars based on 22 reviews

Featured Comments:

• Z

  Zion King

  5.0

  Mackie One is a great company to work for and we have a good team of fellow workers who not only get the job done, but we also solve the problem. That's what Mackie One is about, we get to the root of the problem so our customers can be satisfied!!

• S

  Shenelle Boston

  2.0

  As I started filling out this review, there was not a box for siding. That tells it all. I was told that they specialize in roofing and siding. No, they do not specialize in siding. Even though, it eventually turned out ok, I should not have had to send pictures, call, text, or email as many times as I did to get things corrected.

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  Response from the owner

  Mackie One appreciates all of our customer reviews, especially those that “eventually turned out ok". Very often in construction, there are hidden damages that throws even the most carefully planned production process, out of sync. In addition, some homeowners are not familiar with how multiple trades overlap and intertwine. One trade often needs to pause while another trade services the same area. It may seem like the original trade is complete, however, it is only on pause. Sometimes a homeowner can think about finish details, like exterior lighting, satellite dishes, and security cameras, a bit sooner than we process our action plan. We now discuss these types of details more frequently and remind owners that finish details will be addressed just prior to final billing. Mackie One does specialize in roofing, gutters and siding, but does not control the Google review/survey boxes. During this very active storm season and global pandemic, we continue to provide recovery services to thousands of our customers throughout the New Orleans Metro region, in need of disaster relief. Mackie One thanks this owner, Mrs. Shenelle Boston for her business, Google review (to help us improve our services), and is happy that "it eventually turned out ok". Thumps up emoji!!

• J

  Jeanetta Washington

  5.0

  I was very pleased with the workman arriving on time and their attention to the CDC guidelines for the COVID-19 pandemic, (social distancing and face masks). The quality of the work was exceptional. They made sure that the materials aligned with the prior materials as well as paint colors. The work was done in a timely manner and did not interfere with my daily routine. I would recommend Mackie One Construction to anyone in need of their services. Thank you Mr. Mackie for being hands on and making sure that I was satisfied.

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