Lowe's Home Improvement
Fairview, Carson City, NV

Lowe's Home Improvement Reviews

3.8 stars based on 1153 reviews

Featured Comments:

• R

  Rachel Carlson

  1.0

  I've had a horrific experience this week trying to get a range delivered. They showed up during their delivery window, came inside and then left without saying anything. I received a phone call that they needed to reschedule because they needed more guys for the job and that I'll receive an email to reschedule. The next email that I received was a confirmation of delivery. Over the next four days I've spent hours on the phone trying to get someone to help me. The ladies in customer care redirected my call countless times. No one in delivery answered or called me back. I was even directed to the manager but the phone just rang and rang until I got bounced back to customer care. Finally my husband called and was told that he would receive a callback from the manager by the end of the night. No call. Lowe's has our money and our product and way too much of my time.

• M

  Mark Grundon

  1.0

  I came in for a pick up. My order was lost. I was left waiting for hours while nobody found my order or would help with the problem. Better stick to Home Depot I built my entire house with them they never lost an order.

• A

  Amie Dunn

  3.0

  Sure it has what you may need, but good luck finding it, if you have a specific thing you need, the signs aren't helpful, and the employees just point you in a vague direction. I went in to find a clamp for some blinds, and it took me forever to find what I needed, and it turned out to be the only one they had and it was the wrong size, and I had to find it on my own, cause the employee for that section was chit chatting away with some one about random stuff that had nothing to do with the store, I tried asking for help, and I wasted time waiting for them to end their chat. I ended up having to find the item on my own, and I had to jank it to fit the window piece. My advice is to do all the work yourself, and don't bother asking for help, you will get ignored.

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