Lowe's Home Improvement
Commonwealth, Martinsville, VA

Lowe's Home Improvement Reviews

4.1 stars based on 1055 reviews

Featured Comments:

• M

  Mary Ellen L

  1.0

  I purchased two refrigerators last week, both with haul away of old fridge added to the order. The delivery guys advised they could not figure out how to shut off the water for the ice maker, and so they left one new fridge in my entryway, one is connected but the water line is taped with duct tape so that it doesn’t leak, and the existing water line on the one they could not remove was damaged by them when they tried to pull it out and its leaking water from behind the fridge. I have towels on the floor to save the situation from getting out of control. I called and spoke with a manager last night who offered no help. I’m documenting this here so that if my floors and kitchen cabinets get ruined there is a detailed record for my attorney in addition to honest feedback for anyone considering buying their fridge from Lowe’s. They took the full amount of money (almost 4K) and delivered me unassembled, unconnected products and also created a water leak in my home. This is not going to end well. Do yourself a favor and buy your appliances somewhere else.

• C

  Casey Gau

  1.0

  We are adding a bathroom to our home and out of an entire bathroom the only things they had in stock were a toilet, sink faucet and a light fixture. If you display items you should keep them in stock. The employee trying to help us just suggested to go to another store or come back an the 3 different days the other items were estimated to come in. ( those dates are not guaranteed) The first gentleman I asked for help acted like he was too busy putting up returns to help me. . Not recomme d.

• A

  Aldo Nais

  5.0

  I will soon find the items that I need as well as the staff who work there are very friendly

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