Louisville Exteriors
Lagrange, Crestwood, KY

Louisville Exteriors Reviews

4.2 stars based on 13 reviews

Featured Comments:

• 4

  4 Season's Roofing & Exteriors

  5.0

  Rubbed shoulders with these guys on projects sometimes will be doing things simultaneously for the same customer they're always nice, respectful, accommodating, easy to get along with and usually agreeable couldn't ask for better competition! Their craftsmanship and expertise are second to none from what I've seen in many areas. You can always tell when you've done things for so long whether a competing company really is an expert at what they're doing or are just claiming they are, these guys are the real deal! - Four Seasons Owner David Thomas Wood "Tommy Wood"

• K

  Kelly Ferguson

  5.0

  We recently had Louisville Exteriors replace our home's soffits, fascia, gutters, and wood siding. It was a project I'd been dreading for months as I knew it was going to be a lot of money and I worried that whoever we hired would find all kinds of "surprise" problems that would increase the final price. But I felt a lot more comfortable after I met with Josh. He was professional, knowledgeable, and incredibly efficient. He explained what his company could do for our house, took some measurements, and sent me a (very reasonable) estimate the next day. I was even more impressed with the company once they got started on the job. The team was very hard-working. On the day they finished with the soffits and fascia, they were here late making sure all the debris was cleaned up. (I have young children and pets, so I really appreciated how thorough they were.) I was amazed at how quickly they got the entire job done. From start to finish, it was a very pleasant, easy experience, and the price I was quoted was the price I was charged. And while I wasn't initially excited about new soffits and fascia, I can't believe how much better our home looks now. I would hire Josh and his team again in a heartbeat.

• D

  Donnie Wayne

  1.0

  contacted Louisville Exteriors by email, no one answered the phone. received a call later that day. I explained we're building a new house looking for siding contractor. he tells me to sent home plans I did, PDF. nothing for some days. I emailed again asking that they did receive plans conformation,and how long before a price for siding new house. over a week and nothing. no conformation, no time frame for an estimate nothing.. SO IF YOU ARE NOT INTERESTED IN A PROJECT YOU COULD AT THE LEAST BE COURTEOUS AND RESPOND WITH WE'RE TOO BUSY, OR NOT INTERESTED , SOMETHING! GHOSTING AS POTENTIAL CUSTOMER IS NOT GOOD BUSINESS.IF I COULD GIVE YOU 0 STARS I WOULD. BECAUSE YOU GAVE ME ZERO.

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  Response from the owner

  First let me say I'm sorry you didn't receive the service you expected. I strive to do my best to communicate with all potential customer's and feel I have in this situation. I returned your call the same day. The only thing I could have done differently to avoid this situation was to follow up stating I never received your email. Reality is with the volume of calls we receive I do not have time to continually follow up with everyone that contacts us.

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