Louie's ACE Home Center
Williams, Fallon, NV

Louie's ACE Home Center Reviews

4.5 stars based on 363 reviews

Featured Comments:

• E

  Ellery Picotte

  5.0

  Went into Ace 1/15 to see if I could get a switch panel for my swamp cooler one associate asked me if I needed help an an took me to one dept and one of her associates by the name of Lowell I do believe helped me fix my switch panel so that I didn’t have purchase a whole new one. He helped put the wires in the correct position. That kind of customer service rarely exist nowadays an I will definitely be going back to this store as they were very helpful

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  Response from the owner

  Ellery, it's great to hear you had a great experience at our store. We pride ourselves on providing the best in customer service, helpfulness, and convenience. We truly hope to see you in our stores again soon!

• R

  Ruby Slipper

  1.0

  Over the last 20+ years, my family has spent thousands of dollars at this store on hardware, pumps, paint, gifts, doors, animal/bird feed, tools, pressure tanks, lawn care, etc., etc. I am constantly receiving "Reward" cards, generated from all the money we spend there. The last several times I have tried to use these "Rewards" when purchasing the 40 Lb. (and/or 20 Lb.) sacks of bird seed (120 pounds per trip), I'm told they can't accept them because "the price is already discounted as much as possible". WHAT?! We're not talking sale items here; I know the cards are marked "regular priced merchandise" only and that's what these purchases are. Since they DO occasionally have the wild bird seed on sale, then I assume THAT would be the "discounted as much as possible" price! I cannot believe that, after all the business my family and friends have given this store that they are going to quibble over a $5.00 or $6.00 discount on a $70.00+ purchase. This happened again this morning and it will be the last time. I will not do business with this store again and will advise everyone else I know to take their business elsewhere too. Hopefully someplace where they appreciate their customers. If there was a "Zero" star rating, I would have checked that!

• L

  Louise Schaffer

  5.0

  Great customer service. I was able to find everything that I came into the store for.

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  Response from the owner

  That's what we're here for, Louise. Don't hesitate to stop by if we can help with anything else. Take care!

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