Ladders Up Roofing
Pine, Rural Hall, NC

Ladders Up Roofing Reviews

4.3 stars based on 6 reviews

Featured Comments:

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  Malinda Lovell

  1.0

  We were purchasing a home last year that needed the complete roof redone. The previous owner contracted these people to perform the work. It was suppose to come with a 15 year No Hassle Warranty and a 30 year Manufactures Warranty. Now it is a year later and we have 2 leaks in the roof. I contacted these people to come out and take a look to see why it was leaking and was told that the warranty doesn't transfer. I was a little upset about this since it has only been 1 year since they did the roof. I asked if they could come back out and give us a quote on the repair since they did the work and knew what they did when they installed the roof, and now they won't respond. I had to get another roof contractor out to fix the leaks and it is costing us a few thousand to repair. Just FYI, if you sell the house, NO WARRANTY. And if you don't sell the house, be careful because their work must be horrible if the roof is leaking within a few years time. DO NOT RECOMMEND!!!!!!!!!!!!!!!

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  Response from the owner

  Just some clarity here Malinda Lovell is not a customer of Ladders Up nor has she ever been. No one ever reached out to transfer this warranty and it is warrantied to the previous owner. Ms. Lovell has no way to validate that no one else has worked on or tampered with the roof on this house she purchased OVER A YEAR ago. In order to transfer a warranty the new owner is responsible for contacting the company at the time of purchase to get their own contract which Ms. Lovell never bothered doing. The roof replacement was purchased by Mr Rakes and he was more than satisfied with the work when it was completed and never had ANY issues. Before you go posting negative reviews might be a good idea to get all of the information rather than assuming someone owes you the world because you woke up and took a breath this morning.

• a

  alex rios

  5.0

  Soo amazing like wow💜😇 the customer service & quality of my Charcoal Gray IKO's on my 67 sq roof w 4 dormars was the best bang for my buck!🤑 Can't believe such great work still exist😇

• S

  Steven Nicholson

  5.0

  Very good service. Employees all have work shirts on cleaned up hard very well. I've even told my neighbors about them