Knott's Home Repair Services
Poplar, Staunton, VA
- Phone:
- +1 540-292-5934
- Address:
- 2301 Poplar St, Staunton, VA 24401
- Hours:
- SundayClosed
- CLOSED
- Reviews
- Map
Knott's Home Repair Services Reviews
4.8 stars based on 23 reviews
Featured Comments:
M
Melody Hayes-Wolverton
1.0
I am glad others had good experiences with this company but we did not. Alfie responded to my husband quickly and came out to our house to see the issue that needed fixed and said he would have no problem fitting it into his schedule as it was a small job. While waiting for a call back from him, we finally heard back, over a week later, from a woman claiming to be his secretary. She said she would call back to get us on the schedule. Two weeks passed and no word from them. My husband and I both left messages. Alfie called me back finally and left a message. I tried to call him again, left message but he has since never called me back. Very disappointing. If you are not willing to do the work, then do not lie and say you will. Luckily, we found a much more professional and responsive individual to do the job. Alfie, you left us hanging and made us feel unimportant.
B
Beverly Stermer
5.0
Alfie was wonderful to work with! I met him two years ago and remembered that he had this business and I’m so glad that I did. He was very responsive and happily said that he would be able to help a seller of mine repair some small cracks in the parge coat on a foundation wall. He told me when he could do the job and it was completed on that day. I am so impressed with his customer service skills because I know it’s not easy when you’re out working in the job and also have to play secretary and call people back. But he does it all and does it all very well. I will definitely be calling him again! Thanks Alfie! 😃
Response from the owner
Wow.. Beverly you are awesome. How can I respond to that. Thank you so much. You are a Honest realtor and someone I’d love to work with again. You really care about the people you sell for and that speaks volumes to me. So I’ll see you on the next one! Be well and thank you again.
M
Michael Greenleaf
5.0
Called Alfie from Google and had no knowledge of him but after calling Alfie and he came out to estimated the job (installing flooring) and doing the work, I couldn’t say enough positive things. He did the job better than most big places and contractors would do. I HIGHLY recommend him. Courteous and just an all around down to earth man and so helpful with his explaining how’s and why’s. He impressed me all the way around that he’s now 1st on my call list if anything arises.
Response from the owner
Mike I appreciate you for saying such good things about me. Man we gonna be working together again I hope. You are truly a person I love to work with. Your personality and kindness is unmeasurable. Thank you for calling me. I’ll be seeing be well
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