Klobas O'Neil Roofing Co., Inc.
US-26, Welches, OR

Klobas O'Neil Roofing Co., Inc. Reviews

4.5 stars based on 11 reviews

Featured Comments:

• D

  Dawn Hardy

  5.0

  Best roofers around. Couldn't be happier under my lovely metal roof. Great customer care. Superior workmanship. Not having a functional roof in Oregon is a daily nightmare but having a sturdy 40 year roof over your head is like a security blanket for your home. Now I love it when it rains. All thanks to these folks. Worth every penny. Highly recommend.

• I

  Ian McClure

  3.0

  UPDATE/ADDENDUM: Sean called me the day after seeing my initial review (below) and was very apologetic. He said that the person I had spoken with at the office was in training, and said they didn’t communicate that I had been waiting for several weeks to get on the schedule. He stopped by our cabin today and did the repair quickly, he said it only took a few minutes. I offered to pay him for his services, but he simply asked me to leave a better review. I’ve updated my rating to three stars (averaging a 1 before my review, and a 5 after). I have seen another review here on Google mentioning communication issues and difficulties getting an appointment, so I don’t think I can ethically delete my initial review, but I feel comfortable amending it to note Sean’s apology and willingness to make things right. I would use his services again, and I would keep in mind that he is very busy and I would expect a delay getting on the schedule. Communication is definitely one area for improvement, though, and it sounds like efforts are being made to correct this. INITIAL REVIEW: Called them twice over a four week period to get a repair done to some broken shingles on our Forest Service cabin roof in Rhododendron. Each time I was told they were about 1-2 weeks behind, but someone would be back in touch with me to schedule a bid, and no one ever did. I called them a third time, and was called the next day and informed that they were declining the job, stating they were too busy. Now it's raining and I'm five weeks behind on the repair. That's just atrocious service. I wish they'd just said no from the start and not wasted my time. These guys aren't worth your money.

• A

  Amanda Clark

  5.0

  I had an active water leak on my roof and was trying to find someone to come help me. Of course it was during a horrible rain storm! They were able to come out within 2 days and put a tarp over the area of concern until they can research the costs to make a more permanent repair. Raean was very professional and called me regularly to update me on when they would be out. They even emptied the bucket I had inside under the water leak! Very helpful folks!

More reviews (6)