Kenyon Roofing
River, Avalon, PA

Kenyon Roofing Reviews

3.5 stars based on 24 reviews

Featured Comments:

• J

  JoAnn King

  5.0

  We called on a recent Tues for a missing slate on our roof. They came the same day to assess, and the repair was completed on Sat. We've had 27 years of GREAT service (both Maintenance and Emergency) from Kenyon.

• B

  Bruce Dapprich

  1.0

  Worst experience of my life. I assumed this company was experienced and professional. Got a Mexican crew after 12 weeks of waiting and the roof has had catastrophic leaks both before and after the job. Now need extensive plaster repairs. Your 'great team' of Mexicans caused the gutter damage by walking on them and your insurance company should have paid for ALL the damages but you refused to provide that information. You are awfully proud of taking advantage of an 88 and 90 year old pair of sisters. Do the letters GFY mean anything to you?

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  Response from the owner

  Bruce, you were not our customer. Your Mom's leak had nothing to do with the roofing work that our great team performed. An addendum to her contract, for the gutter work that needed to be done to prevent this leak, had been sent out, but was never responded to. We can not be held responsible for work we have not been contracted to do. Yet you berated us for not assuming that it would be fine to complete thousands of dollars of work without approval. FYI: Doing a job over $500 without a contract is against the statutes of the Pennsylvania HIC act 132, Working with your Mother was a joy. She is a lovely woman.

• K

  Krestin S

  2.0

  They get 2 stars because they were always nice on the phone when I called (3x), however, they kept saying they'd come out and never did. I made sure to tell them I had an active roof leak that was causing damage, but still, no luck. I ended up calling another company who came out that same day and even did the repair that day as well.

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  Response from the owner

  We have been very busy. We do the best we can to respond to the calls that come in, but we do get overwhelmed. Because of that, I make sure I tell Everyone that calls that we are backed up, I can't promise when they could get at return call and they may want to call around. We're very sorry we weren't able to help you with you roof leak, but we're happy that you were able to get it taken care of.

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