JB&D Siding & Window
Jackson, Macomb, IL

JB&D Siding & Window Reviews

4.2 stars based on 17 reviews

Featured Comments:

• T

  Timothy Harting

  2.0

  GOOD STUFF: - The salesman was nice and answered all my questions. He walked us through everything and all felt good with going with JB&D. - The woman who answered the calls was very nice and replied to our messages by the next business day. We didn't have to wait long. - I filed a complaint and received a call from the General Manager. He was understanding and desired to make it better. He offered me a Lowe's card to help offset the cost of damage to my house (I didn't want anything). However, that was a couple months ago and I haven't seen it yet. NOT SO GOOD STUFF: - They hire out for the jobs. Whoever did our gutters did a terrible job installing. They also damaged the paint on my house. It would have been nice if they had told me rather than finding out after they left. - They left screws and small pieces of metal all around my house. I had to clean up after them. - They installed my gutters incorrectly. Had to have them out twice to fix it. I went up on my roof the other day to clean the leaves out of my gutters and I was appalled at the installation job. Some of the brackets were not even secured to my roof. - The crew damaged my house again (wood fascia) I believe their biggest downfall is that they hire out to smaller companies that don't believe in quality. It's unfortunate. I cannot recommend them to anyone for gutter installation. (I gave 2 stars because of the General Manager's concern and for taking time to call me, the salesman, and the front desk - otherwise, 1 star)

• M

  Michelle Frey

  1.0

  My mother in law ordered windows in July and still no windows installed.. just excuses of why they don't have them.. then they say they have the thrm but can't put them in yrt..then claim they don't have the them yet... terrible run around. is this place a scam???

• B

  Brenda-Mike Smith

  5.0

  We recently had new windows and a patio door installed by JB&D at our townhouse. Their workmanship is great! It's unbelievable how much quieter it is with these installed let alone the energy efficiency gained. I highly recommend them. Todd Ricketts is great to work with and so is his assistant Ron Webb. As far as installation I would recommend that you ask for ask specifically for Don. He is very meticulous and will do a great job.

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  Response from the owner

  Brenda, thanks for your review! We take pride in carrying a large selection of energy-efficient products. Our unofficial motto is "low-maintenance products at a great value." Please let us know if there's anything else we can do to help you.

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