JAM Roofing
Chevy, Medford, OR

JAM Roofing Reviews

4.7 stars based on 48 reviews

Featured Comments:

• m

  martow62

  5.0

  JAM just finished our 23-unit Townhouse roof replacement. It was a big 5-week job. From start to finish they were excellent to deal with. Zach Cummings spent over 2 hours educating me about various roof systems so we could pick the best for our units at a competitive price. He also was the lead person to communicate details with me about various stages of the project. The tear-down and installation went smoothly with only a few minor issues that are common in roof installation that they immediately took care of. The crew was always friendly and took pride in their work. They cleaned the surrounding area thoroughly and inspected the whole project again when it was finished. Throughout the process, communication was excellent and we are quite please with the result of our new 30-yr Pabco Premier roof system and will continue to use them for yearly inspections. I highly recommend JAM for any roofing repairs or installation.

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  Response from the owner

  Hey Marty, Thank you very much for the review. It was great to work with you on this project and we sincerely thank you for your business.

• C

  Carol Ferdinand

  5.0

  We're very pleased we selected JAM for our roofing/skylight installation job. Every interaction we had with JAM was handled professionally. Zach, our estimator, did an amazing job of explaining the product choices, giving recommendations, and answering endless questions without making us feel pressured. He even made sure we had a temporary "fix" to a problem area before the installation was done. He was very quick to follow up with us after the installation. Amy, the project coordinator, was in regular contact with us prior to and during the installation and helped to keep us apprised of developments. She was friendly and helpful and did a great job of keeping the lines of communication open. The installation crew, (led by Richard I believe) was great. Every day they were punctual, worked efficiently as a team and did great clean-ups before leaving. Richard patiently answered any questions we had and explained things in layman's terms that we could easily understand. Everyone on the crew was polite and friendly, even with our dogs. They were respectful of our property and careful in working around landscaping, planters, and decking. A neighbor who watched the installation even remarked about how carefully the crew was working, both on the roof and in clean-up. She appreciated how there was no shouting, loud music or goofing off during the job. We truly appreciated how the company stayed in touch with us throughout the process, monitored the installation, kept us informed of the unexpected discoveries and worked with us to quickly resolve the issues. JAM should be very proud of their employees.This is how a successful company operates!

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  Response from the owner

  Thank you Carol for telling your story! We are SO proud of our employees!

• K

  Kathleen Dunn

  5.0

  We used JAM Roofing for a roof repair. The guys were nice and professional and protected two old growth boxwoods that could have been ruined by the tear off debris. The repair looks great and no more leak! I recommend JAM Roofing!!!!

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  Response from the owner

  Thank you Kathleen for your review! It was great to work with you and Brian!

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