J & R Door LLC
US-36, Coshocton, OH

J & R Door LLC Reviews

4.6 stars based on 15 reviews

Featured Comments:

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  Gary Sorrell

  5.0

  Wow! what a great experience. J & R Door are true professionals. On time, On budget, and went above and beyond my expectations. Plus I learned that they also offer beautiful front doors for my house, windows, and now steel roofs with a lifetime guarantee. They are the one-stop shop to make your home beautiful and functional. If you ever are in need of doors, windows, or a new roof, you cannot get any better than this. Thanks Ron & Crew.

• M

  Myers Thaddeus

  1.0

  The commercial installation guy is great and did a great job. He’s very knowledgeable on the task at hand. 5 stars to him. But the..Customer Service at J&R not so, waited almost 2 mouths for the doors to be ordered and installed they had a “”scheduling issue”” Is what I was told. After 2 mouths they came out worked three days and left the job unfinished for 30+ days in November and December. Had one door functioning but not completed the other door was 1/4 the way stacked and they disappeared. After contacting them they did come back out and finish stacking the door so the hole was plugged. But still leaving no way in or out on that end of the building

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  Response from the owner

  Thaddeus, we appreciate you leaving you review on our company. As J& R Door strives to do the very best that we can every day there are some issues that may arise. The technician that was on site for you has been doing this a long time and is good at what he does. Customer service is a big deal for us here no matter how big or small the company is and we strive to make this a top priority on our list. Unfortunately at that particular time we were super busy and scheduling was an issue, as we had discussed with you, because jobs were running behind and running into each other. I am sorry that you had a bad experience with our company and we have learned to become even a better company with this feedback.

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  Tim Sturgill

  5.0

  Great group of guys and gals! Very friendly and always willing to help! Tony is an awesome salesmen.

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