J C Tonnotti Window Co
Bristol, Southington, CT

J C Tonnotti Window Co Reviews

4.6 stars based on 125 reviews

Featured Comments:

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  Aileen Zappone

  5.0

  We had a front screen door as well as a smaller kitchen and large living room and kitchen window installed in January 2022. The installers were here for 6 hrs and everything was done efficiently and professionally. You wouldn't know they had even been here! Cleaned up nicely when they were done. Joe came to see us before the work was done and went over everything. We have already noticed how much warmer our home is...on top of how wonderful the windows and door look. Would highly recommend them for your home improvement needs...Thank you!!!!

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  Response from the owner

  Aileen, we are so glad to hear you had a great experience with our company! We always aim to keep a homeowners home in great condition from the beginning to the end of the install, as if it was our own! Thank you for choosing JCTonnotti for your window installation, enjoy them!

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  Antoinette Carey

  5.0

  J C Tonnotti replaced all the windows in my house. From the initial meeting to the installation of the windows, it was clear that this is a reputable, professional company focused on the client. Chris and his crew clearly were expert installers but were also very respectful. Although it was a cold day in February, they worked quickly and efficiently to avoid excess heat loss! When they left the house, each room was as clean as when they entered. Beautiful windows, excellent company.

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  Response from the owner

  Thank you for the kind review Antoinette! We appreciate you taking the time to share good words about our company & your experience. Respect, efficiency, & satisfaction is something we as a company always strive for with every interaction, thank you for choosing us! We hope you enjoy your new and efficient windows!

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  Jennifer Zakrzewski

  1.0

  Very nice that the owner comes out and does the estimating. However, the positive experience stops there. If you want to overpay for shoddy and poor workmanship, then use Tonnotti. Damaged my walls, didn't caulk where they removed trim, and put back broken trim in several places. Tonnotti changed my contract unilaterally by deciding that he wasn't going to do certain work because I am having siding done with no credit or consideration for that. Very thankful they are not doing my siding!!

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  Response from the owner

  As a company who aims for customer satisfaction, we are sorry you feel this way. After you had addressed your concerns with us, we sent the owner out to come resolve your concerns and questions. Not only did he offer you a credit which you accepted, but we would come back out to fix any of the concerns you initially had. You said that you did NOT want any of JCTonnotti back in your home, which was ultimately your choice. There was no part of your contract that was changed "unilaterally", any modifications made you had agreed to and were also given a credit for. We are sorry you could not find satisfaction within our company no matter what we did or offered to you.

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