Istueta Roofing
7th, Miami, FL

Istueta Roofing Reviews

4.5 stars based on 92 reviews

Featured Comments:

• E

  Eileen Pineiro

  5.0

  I used Istueta Roofing last month to do a complete re-roof. I was so pleased with the process from beginning to end. From the designing phase, choosing colors and discussing project timeline with Antony, the project manager, to the very end upon final inspection, it completely flowed. My home was left in impeccable conditions after every working day; there was not a screw or a candy wrapper left on the floor for those 2-3 weeks of transformation. Antony was constantly updating me to inform me of the progress and expectations. I was never negatively surprised and communication was never an issue. Nothing happened without my knowledge or approval. The workers were very respectful and hardworking. I have honestly never experienced this kind of service in the construction industry. I was very impressed and highly recommend this company to all my family, friends and strangers who need to do ANYTHING on their roof. Thank you for such excellent service and for transforming the look of my house! I love coming home and appreciating the beauty you guys created. :)

  ---

  Response from the owner

  Dear Eileen, thank you for taking the valuable time to communicate your thoughts to us. Your kind words have brightened our day! We are delighted you had a great experience in all regards. Tony is a fantastic project manager; we feel so lucky to have him. It was a pleasure to serve you! Thanks again and please don't hesitate to call if we can help you with anything else, -The Istueta Roofing Team

• R

  Rob Silver

  5.0

  I initially sought a quote from Istueta figuring it would be an honest assessment, but a high price. Turns out it was honest and an incredibly fair price. The initial advisor explained all the potential work to me and I was ready to roll right then. As soon as we paid the deposit, the project manager Tony did an amazing job of explaining the process and getting the crew out there ASAP. Tony really excelled at making sure we knew what was going on and when. Due to it being an older house, there were a few (expected) hick-ups along the way. Tony was very thorough at explaining the issues and all my options, laying out the pros and cons for any decision I would have to make. When something needed to be done outside of the scope of the roofers, Tony was able to provide contacts that allowed us to continue work without delay. He was an All-star PM. At the end of the day, you might pay slightly more with Istueta but the quality of the work, the quality of the workers, and the professionalism of the team make it worth it. They were able to quickly get permits approved and all the work done before the rains come. I have already recommended them to my neighbors and family members. They might try to bribe you with tea and cookies but the roof work speaks for itself.

• L

  Lauren Kahn Uzarek

  5.0

  This company goes so above and beyond, its the way genuine customer service and quality should be, and then some. Amazing communication and follow up, professional quote with detailed description of repairs and photos before and after. Work was completed sooner and quicker than expected. Everyone was as friendly and communicative and available as can be. Customer retention is clearly a priority for them! I swear I’m not related to anyone there, but they may very well be invited to my next Christmas dinner 😄😄

  ---

  Response from the owner

  Dear Mrs. Lauren, thank you for taking the valuable time to communicate your thoughts to us. Your kind words have brightened our day! We are delighted you had a great experience in all regards. Thank you for the invitation we can't wait to go to your next Christmas dinner!! 😃🤩 Please don't hesitate to call if we can help you with anything else. -The Istueta Roofing Team

More reviews (2)