Integrity Roofing LLC
Corporation, Virginia Beach, VA

Integrity Roofing LLC Reviews

4.7 stars based on 73 reviews

Featured Comments:

• S

  Shelly M

  5.0

  This is an excellent company to work with. We will recommend them to everyone. They went over and above what was expected and the people are friendly and professional. They helped us during a stressful time after discovering that our “new roof” (installed prior to our purchasing our house) was not actually a professional install. No more leaks and no more rippling shingles! Finally a true professionally installed roof!

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  Response from the owner

  Thank you so much for the kind recommendation. We love being able to deliver quality and peace of mind to all our customers

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  Eric Legette

  1.0

  The representative was condescending and presumptuous. He asked if a “rich aunt” was going to pay for the roof and demanded that he had to come inside. He was not wearing a mask and had to be asked to put one on. Three other roofing companies have given quotes and never came inside our home. He never walked the roof and after an hour—looking at seams in the ceiling, inside— even though he was told that there is no water-damage in the house— he wanted us to sit through a 45 minute slide presentation. We did not have time for this and asked him to share his estimate, explaining any pertinent information to why a particular product is recommended over another. He refused to provide the estimate face-to-face without us sitting through his sales-pitch. Other companies did not require us to sit through any presentation, and if they had one, they honed in on the slides that were directly related to our project (ex. This type of underlay for these reasons, this vent style because.., replacing or not replacing the existing attic-fan). The conclusion, he would email us the estimate and that the department is backed-log, so it will take some time to get these numbers. It’s fine. After this interaction, we will not be using Integrity Roofing. No one else assumed that we could not pay for the job, took our time for granted, or suggested that we’re disrespecting their roof-knowledge, when we let it be known that we have looked at GAF products and are really only interested in the estimate. Finally, every other roofer—who did walk the roof—said we are approaching the replacement time but are not there yet. This company’s rep, Stephen, told us that we are beyond the life of the roof and needed to replace “yesterday.”

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  5.0

  I called the office and made an appointment with Stephen through Taylor. The call was very prompt and professional; she was able to schedule me for the next week. Stephen came out to do an inspection and we set a date to install our new roof for the next week, LITERALLY! It was so amazing and easy. Stephen through in a new skylight and we volunteered to be a pilot house; we couldn’t wait to share how great our process was.

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  Response from the owner

  We are so happy to be able to offer customers exceptional service and great value. Thank you for the kind words.

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