Insideout Handyman
Renaissance, Missoula, MT

Insideout Handyman Reviews

4.3 stars based on 11 reviews

Featured Comments:

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  Tonya Jones

  1.0

  Initially this company exceeded our expectations in communication. After signing a contract via email, we asked for specific job quotes in which I was told to call. I called, the voicemail was full, emailed the details and the receptionist told me she'd let the manager know. I followed up in which the receptionist told me to call - reminded her that the mailbox is full. That was a month ago, all while needing emergency work done. We would have secured another vendor if they weren't able to add an additional customer! Times are tough right now, but no excuse for poor business etiquette.

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  Response from the owner

  Tonya, we are sorry for the miscommunication. We are very busy during the snow season and we should have clarified that better with you on our schedule and your time frame. Our voicemail gets full on a daily basis and we try not to miss anyone. Again our apologies for the time frame & our communication.

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  Rachel Hamre

  5.0

  I was happy they were able to squeeze my small projects in quickly. Loren was responsive, friendly, and happy to answer my questions and address the issue when I had a miscommunication about my invoice, which was greatly appreciated!

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  RealEstateMontanaCo

  5.0

  Loren and him team were great. Very reliable and honest. He always answered the phone to address my questions. I will use them again.

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