Innovative LivingSpaces
Fundy, Centennial, CO

Innovative LivingSpaces Reviews

4.7 stars based on 144 reviews

Featured Comments:

• C

  Cory Parsons

  5.0

  Some of these roof photos are my house. There was a raccoon in our attic. They did a fantastic job repairing the water and roof damage. I highly recommend them.

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  Response from the owner

  Thanks so much Cory!

• f

  funkymunkee1150

  3.0

  I highly recommend that you consider using a DIFFERENT COMPANY for your roofing needs. 4th Dimension came to my attention with great recommendations, but I ended up fighting with them for several months over shoddy work. Given their great reviews overall you have a good chance of not having any problems, but if you are unlucky and run into problems you are in for a real headache. I’ll let the pictures for most of the talking, but in short The work was greatly delayed with little to no communication (they missed at least two projected start dates and failed to inform me on the changes, citing they were “very busy”) The original crew broke several branches on my tree, and then tied them around the trunk hoping I wouldn’t notice (see photos) The original crew tore out my flue vent for the water heater, creating a carbon monoxide leak inside my house (see photos). I was not informed of the problem but rather luckily found it while performing my own inspection of their work. The original crew also failed to add flashing to multiple locations on the house, or used different colors (see photos) To their credit, 4th dimension did promptly send out a QA specialist to find and correct the flashing problems. I had already fixed the broken vent since it posed a dangerous safety risk, and spent time removing and disposing of the broken limbs since I was unable to wait for their response. Furthermore, I found out later that their QA and inspector were incorrectly schedule for a different house originally, and had I not found the issues myself and called the company immediately those issues would have persisted for months without being caught and corrected. Where they failed: Their business office is by far the worst set of individuals I’ve ever tried to work with (tried being the important part). I made multiply phone calls and sent multiple emails with absolutely no response. However, I would received emails from them asking for my “prompt” response to final payment and other details. I worked through my agent (who was very helpful) to try and resolve the matters and was told I would received compensation for my time, expense, and frustration. However, much to my frustration all I received was a $50 gift card and a thank you letter (not an apology note). When I pushed that this was insufficient and asked for just time and materials costs I incurred (a couple hundred dollars) they cut off future communications with me. My insurance paid them over $13,000 for that job, and they offer referral awards of $500 or more, so to denied my simple and reasonable claim was appalling.

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  Response from the owner

  Dear Sir, As a representative for 4th Dimension Concepts, I appreciate that you have taken the time to write a review. Please accept our apologies for the unsatisfactory service you have received. Respecting your property, is of utmost importance to us to do the best possible job in restoring your home. Even though there were frustrations along the way it seems like all the issues have been resolved. It is 4th Dimension Concepts goal to provide excellent customer service and excellent workmanship. We are sorry you feel that is not the service you received. We will take your experience and continue to work to improve. Once again, please accept our sincere apology. It is my hope that in the future if you have any roofing needs you allow us to make it up to you. Sincerely, 4th Dimension Concepts

• R

  Rich Roth

  5.0

  4th Dimensions was great to work with. They were efficient and made sure we were satisfied with the final product. We had a sunroom built and it is beautiful. Tom, our Project Manager was awesome.

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  Response from the owner

  Mr. Roth thank you very much for the positive feedback and your patience with your project!

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