Infinity Exteriors
Cleveland, New Berlin, WI

Infinity Exteriors Reviews

4.7 stars based on 794 reviews

Featured Comments:

• J

  Jennifer Lutzke

  5.0

  Infinity was great to work with from beginning to end. Michael, who did our estimate, took the time to answer all my questions and explain the entire process. The crew who replaced the roof did a great job and completed it in one day. The estimate was slightly higher then another company I called, but the extra steps taken, and the transferable warranty, made that decision very easy. I am a Realtor, so having a transferable warranty is a huge plus, when the time comes to sell. Chad, the project manager was easy to get in touch with and made sure I was happy with the finished project. I highly recommend Infinity Exteriors!

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  Response from the owner

  Hi Jennifer! Thank you for the amazing review! We appreciate your business and are happy to hear you were pleased with the process! Your satisfaction is our number one priority! Please remember to recommend us to your family and friends and have them mention your name when setting the appointment. We have a great referral program and would love to extend it back to you :) Thank you again and have a great day :)

• D

  Douglas Erickson

  5.0

  The Infinity team performed well from the initial meeting through final delivery and closing out the project. They were on-time and cleaned up extremely well each day. The follow-up and communication made them extremely easy to work with. I would highly recommend them if you are considering improvements to the exterior of your home.

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  Response from the owner

  Hi Doug! We are happy to hear you were pleased with your experience! Thank you for the recommendation :) We appreciate your business and hope you have a great day!

• M

  Molly Hare

  4.0

  The roof was done quickly and the workers cleaned up very well after. They were extremely polite and accommodating. I was very impressed by the professionalism. Charles Smart, my account manager was wonderful. He answered all my questions usually within an hour after I emailed, and that includes weekends and after hours. I was so impressed by how he would take the time to explain all the details about the project with me. My only complaint about the project and why I can’t give 5 stars is that after the work was done, there was some siding damage at the roof line that I can see from the ground. It’s around the front door. I had signed a waiver that this might happen, but being able to see it makes it an eyesore. I wanted to pay extra to have it taken care of and I was told that they will not work on aluminum siding. I was also told that if I opted to have someone else work on it, I could negate my roof warranty. This leaves me with nothing I can do. I’m feeling a little frustrated.

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  Response from the owner

  Good Afternoon Molly, thank you for your review. I am happy to hear overall the roof was done quickly and Charlie was able to help you out. I apologize for the bent piece of siding. If you could, can you please send me a picture of the damage piece and I will talk to my Production Manager about what you can do to help not void the warranty. My email is [email protected]. Thank you!

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