Ideal Roofing & Exteriors Inc.
Glynn, Fayetteville, GA

Ideal Roofing & Exteriors Inc. Reviews

4.2 stars based on 25 reviews

Featured Comments:

• P

  Phillip Rose

  5.0

  It was an absolute pleasure working with Jordan Brister and Michael Munk trying to figure out what to do about my old roof. We went over all of the options as well as the technology behind each option. I had two other roofing contractors give me quotes on it and the price from Ideal was better and included a much larger package. Im sure it isnt always as fast but when i signed the document that was going through with it they were out in two days putting my roof up. I would reccomend these guys to anyone looking for a smooth transfer from an old roof to a new one. Thanks guys

• C

  Christopher Campbell

  1.0

  We hired ideal roofing 5 years ago. Within a couple weeks there were leaks around the chimney and skylights. After four months of calling they came to caulk around the chimney and ignored calls to fix the leaks around the skylights - we tried to get them to fix it for close to a year with no luck. Fast forward to today - we have to pay to have a new roof around the skylights. Plus a number of other areas that were pointed out were never addressed - DO NOT USE this company. The owner may be a smart person but it is contracted out and when he has his money the smiles stop there.

• B

  Brooke Macayan

  1.0

  Buyer beware! I would give this company a zero star. Summer of 2019 our roof was replaced by Ideal Roofing & Exteriors Inc.; the chimney was not sealed correctly, and we did not know this until months later after rains caused the leak to damage the interior wall of the house. It caused damaged to the crown molding, drywall, window seals and molding. We contacted the company on multiple occasions with no response, finally they sent a worker out and he confirmed the leak and sealed the chimney, however they did not repair the inside damage. After many more attempts to get someone out to help with interior damage, Michael came out in March of 2020 to look at the damage, he assured us it would be taken care of. I did request that an outside company do the interior repairs due to the lack of confidence in his team. He said he would get back to us. Many phone calls and texts later we are still living with the damage their company created. December 18th, 2020 Michael was contacted again, and he said that he would have one of his employees reach out to his contractor and we never heard back from anyone. A complaint was sent to the Better Business Bureau with failed attempt to contact them. We are looking to have a pay out so we can have the damage taken care of and for the inconvenience they have caused us. Do not contract with this company, worst mistake!

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