IBEX Roof
194th, Ridgefield, WA

IBEX Roof Reviews

4.9 stars based on 303 reviews

Featured Comments:

• B

  Bruce Beauchamp

  5.0

  We had a stubborn leak that another roofer was unable to track down. Ibex took three tries to fix it but they were so good to work with, I didn't think twice about sticking with them. Cailen was persistent and after a good rain, he came out and found the entry point - under the valley flashing. Cole followed up with the actual repair. The qualities that made Ibex outstanding: 1) Our shingle color was discontinued in 2016. All other roofers I spoke with said they would "try their best" to color match with currently available shingles and warned we would see the repair. Ibex, instead, got on the phone and called around to find a supplier with some leftover bundles of our original shingles. 2) Their communication was good; phone, text and email. 3) Cole was a pleasure to work with; considerate, careful, thorough, and courteous. With the help of the perfectly matching shingles (thanks to Sam) Cole's repair is perfectly invisible. 4) From the first contact with Austin (estimator) to the goodbye wave from Cole, every interaction with Ibex inspired our trust and confidence. This is NOT your typical roofing company. Based on our experience we would give them six stars.

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  Response from the owner

  Bruce, thank you so much for such an outstanding review. We cannot tell you how much we appreciate you sticking with us while we figured out your leak. You were such a delight to work with. Thank you for your patience and understanding. We are so glad we got the issue figured out and you are happy with your Ibex experience.

• A

  Alex Bray

  5.0

  For every step of the process, IBEX employees were fantastic and I would wholeheartedly recommend them for other roof services. We discovered an active leak from a cracked roof vent. Despite a widespread backlog for contractors in Portland, their Representative Austin inspected our home within a day of my request. Austin was thorough and efficient in identifying our various issues and provided pictures of the issues. He prepared and reviewed each line item of his itemized bid proposal and answered each question we had. Very helpful. Leana, from the IBEX office, actively and diligently worked to get us a service appointment as soon as possible. She was very communicative and kept us in the loop at every step. Our technician Gabe was on-site just a day later and did an incredible job repairing our roof. He was punctual, polite, efficient, and professional. He made sure to answer all of our questions, explain the work that was going to be completed, as well as documenting the repairs to help walk us through what was fixed. Thank you all for your help. Much appreciated.

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  Response from the owner

  Thank you so much for such a great review! We are so glad we were able to quickly and accurately address the issue and get you taken care of. We appreciate your kind words and referral.

• D

  Darla Urton

  5.0

  Everyone at IBEX was so friendly. Work was completed in a timely manner. My new roof looks fantastic. I highly, highly recommend them for your roofing needs.

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  Response from the owner

  Thank you so much for the wonderful review Darla! It was really great working with you.

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