I-Claim Specialists
Southgate, Cedar Rapids, IA

I-Claim Specialists Reviews

3.7 stars based on 15 reviews

Featured Comments:

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  Stacy Beach

  5.0

  I am located in Cedar Rapids, Iowa and I have been working with I-Caims on 2 properties and about to start a 3rd. Christian has been great to work with very up front and clear about everything. They have taken the time to work with me in what I want but most importantly they worked with my insurance company so I didn't have to. Christian was up on the roof doing a video chat with the insurance company when we ran into issues. I've worked with other roofers and they would have just sent me an extra bill and I would have had to work it out, nope not them! They got an agreement with the insurance company right then and there that they would cover it. And can I tell you about how CLEAN they have left everything. It was amazing. They were fast and efficient. One roof off and back on in 4 hours it was amazing to watch. I have been very happy with how EASY this process has been. If you want stress feel help with roofing and siding they are the ones to use.

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  Tracie Dupin

  5.0

  From the evaluation of my roof to the installation, my experience with iClaims was 100% positive! Jordan inspected my roof and siding and showed me his findings. The entire process was explained to me and Jordan even made sure I knew how to contact my insurance company. He took the time to explain the entire process to getting my claim reviewed by insurance and came to speak with the insurance adjuster and review damages with him. The company kept in touch making sure I knew what the schedule for replacement was and I was confident any questions I had would be answered promptly. The day the roof was installed, the crew arrived and had the old roof off and new one on in record time! They were efficient and professional and the end result is a beautiful new roof! I recommend iClaims for all your roofing and siding needs! This company goes above and beyond to provide top notch customer care and service!!

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  Sherry Blansett

  1.0

  We had I-Claims fix our Roof after the storms last year. We paid them and then found that our 3 season roof leaked like a sieve. When we called and told them that the roof was leaking they told us they couldn't do anything until the snow melted. After the snow melted I called several times and they still didn't respond. After a month, they finally called back and said someone would come out and look. The foreman who came out said the job had been done wrong and that they would fix it. The put the wrong roof on our flat roof. Another 6 weeks went by and when I called they said that they were ordering supplies. Meanwhile the roof is still leaking every time it rains. They said it would be several months before they could come out. Finally I called and ask that they put a tarp up until they could fix it. Now I have called them again several times with no return call. My next step is to get an attorney. It has been a full year since they put our roof on wrong and all I have to show for it on my 3 season roof is a tarp that is starting to blow off.

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  Response from the owner

  Why don't you tell everyone how long it took you all to pay the bill and how you didnt answer calls for 6-8 months.

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