Horisons LLC
Bay, League City, TX

Horisons LLC Reviews

4.9 stars based on 26 reviews

Featured Comments:

• A

  Amanda Spicer

  5.0

  We had some minor hail damage and Alex got our insurance to completely cover a new roof. The entire process was super easy, very quick and stress free. Alex is always available when needed for questions or concerns. The crew showed up on time, used tarps to cover landscaping and cleaned up after the project was finished beautifully. The crew was very respectful and polite. Only time will tell on the quality of the roof, but as far as customer service Horisons is highly recommended.

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  Response from the owner

  Amanda, we love protecting the roofs over our community's heads, so thank you for reaching out and letting us help. It's wonderful that Alex could work with your insurance to help find savings. If you have any questions or need anything else, we'd love to be there for you again. -Take care

• S

  Sara Widelski

  5.0

  The customer service and repair that we received from Horisons Roofing was stellar! I cannot begin to express my gratitude for Alec and his team. During the Snowstorm in February 2021, we got an ice dam on our roof. Then, on the day it down-poured, the rain started pouring in our attic, garage, and dining room. After calling ten companies, no one would come out due to the ice on the roads and total city shutdown. While Alec was out looking for water for his family, he returned my phone call and came over within two hours. Alec inspected the roof and identified the problem. He walked me through the entire process with my insurance company and guided me the entire way. Alec continued to come out throughout the week to take pictures, meet with the adjuster, and tarp the roof until it could be repaired. Horisons gave me a very reasonable estimate to repair the roof and completed the work within several hours. This is the most trustworthy, reliable, and responsible roofing company and I would highly recommend them to anyone needing a roof repair, new roof or roof tune-up. Alec and his team are the best!!

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  Response from the owner

  Sara, helping our neighbors in times of need is one of the reasons why we love serving our local community! We know how stressful of a time it was, so it was a pleasure doing what we could to lend a helping hand with your roof. If there were any questions you didn't have a chance to go over with Alec, please don't hesitate to reach out to us. Wishing you all the best. -The team at Horisons LLC

• E

  EC-Richmond Texas

  5.0

  It's been about 16 months since Horisons' replaced our roof, and it's looking great after going through a few high wind storms. Our sales contact Alec was awesome throughout the process from answering all of my questions before we selected Horisons to receiving the final cert/warranty pack. Their roofing team completed our 40-square roof in just over a day, including finding and replacing a handful of locations of water damaged decking (2/3 of it for free). Alec's colleague Bob helped at the end to ensure our yards were completely cleaned and nail free. The recommended and selected ridge shingles really standout, in a good way, compared to most of our neighbors. I definitely would recommend Horisons for anyone seeking to replace their roof. Do also consider getting the Bullet Boot roof jacks if you regularly have squirrels on your roof like we do.

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  Response from the owner

  Those 16 months sure flew by fast! We had such a great time working with you, and we're happy to hear the roof's still doing great! We'll make sure to pass this along to Alec and Bob as well. Take care! -The team at Horisons LLC

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