Hometown Exteriors, Inc
Bridge, Crofton, MD

Hometown Exteriors, Inc Reviews

5 stars based on 41 reviews

Featured Comments:

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  Hope Wolford

  5.0

  Hometown Exteriors Inc. is great! I was referred to them by a coworker for siding, gutter, and downspout installation and was very pleased with their service. The company is responsive and does quality work. Their quote was very thorough, detailed, organized, and even included pictures so I knew exactly what I would they would be using. Installation was timely and the company was very communicative about any delays in the project due to material availability and inclement weather. I highly recommend Hometown Exteriors.

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  Response from the owner

  Thank you for this amazing 5 star review Hope! We take a lot of pride in seeing our purpose is the actual experience of our customers. Please let us know if we can help you in any way.

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  henrywu22

  5.0

  Hometown Exteriors help me replace my aging double front entry door. I felt that the company did everything they could to make this process as quick and as efficient as possible, especially in these unusual times. Bill personally came out to talk with me about the project, and gave me a great deal. The project was completed incredibly professionally and the door looks great now and I am sure will last a lifetime.

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  Robert Watson

  3.0

  This company performed a siding and trim replacement for my house. Pretty big job which may have exceeded their comfortable project size. There will be convincing overpromising which never materializes although Bill is very pleasant to work with. I found they were capable of good to very good work - but only if they were closely watched and nagged. Otherwise trim and siding pieces were not level and shortcuts were taken. I strongly recommend anyone using them for a big job not sign or pay up the standard contract you will be offered. Instead hold back a meaningful sum until satisfied that the entire project is done. It is 6 months out and the 'punch list' of promised final work has been forgotten. The lintel used to be one piece and sit neatly over the front door.

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  Response from the owner

  Hi Mr. Watson, Thank you for your honest review. We regret that we did not meet our goal of a timely & simplified experience for your project. We will stand behind our commitment to you and complete the punchout work as discussed. We will be reaching out to you within the next 24 - 48 hours to schedule the completion of your punchlist. If you need to speak with us sooner, please contact Bill Kassakatis @ [email protected] or by phone/text 443-317-7077 Finally, we have made major changes to our processes, our production team and systems to handle larger projects like yours. We have had a lot of success since these changes have been implemented. Best regards, Hometown Exteriors

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