Home Exteriors Energy Consultants Inc
Maple, Vienna, VA

Home Exteriors Energy Consultants Inc Reviews

4 stars based on 8 reviews

Featured Comments:

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  Neil Cramsey

  2.0

  This company did a great job of installing our new front door but the weather stripping on the bottom tore off after a few months and I asked them to replace it. A month later it tore off again and the guy that came to replace it (without bringing a replacement weather strip) said the threshold was installed too tightly and rubbed against the bottom of the door. I asked them to fix it and they said they would. Here it is four months later and nothing. They very easily forget about you. Would not recommend them because of service.

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  Ivan S

  1.0

  I am so upset with this company and their work! If I could give zero stars, I would! Many corrections had to be made to our home after HEEC installed new siding, windows, shutters, etc in 2012. Tons of gaps, insufficient caulking, wrong shutter style, did not replace exhaust vents, waviness in siding, etc. Also, upon inspection of the attic where we could witness the job, we noticed contractors missed many studs and in the process punctured the sheathing which they destroyed by slicing, ripping and tearing when removing old siding. Because of this, it voids the warranty of the siding since they did not install per manufacturer's specification. We were never asked if we wanted new sheathing that they damaged and were unaware of the damage at the time since they installed during the day when we were at work. Also, they did not even repair the sheathing they ruined, whatsoever!!! The sheathing is the most important exterior structural component of the home! All they did was install a new home wrap to cover up their mess. I would not recommend this company to anyone looking for residential improvement at all. Mark Horner needs to be more on top of the folks who contract his client's work. Will probably need new siding in a few short years because of the shoddy workmanship and skipped steps. Look to other Home remodeling companies.

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  Response from the owner

  As the owner of this company I am in contact with every customer and every crew on every job personally. There are no middle people to handle service issues. I do not have a customer with the name "Ivan S" or anything that even comes close in my data bank. I have NEVER been contacted by this customer and there has never been any complaint issued to me about any job that looks like this house in these pictures. If this was a job installed by my crew and I went out and looked at it, everything would have been repaired. These photos do not reflect the type of work that we do. If this is a customer of mine using a false name for review please contact me immediately so I can redo your job.

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  Derek Sauerwine

  5.0

  We had Home Exteriors Energy Consultants replace almost all our windows included 2 doors. I can tell you the installation team did an amazing job and they did it at a fair price. I would recommend them to anyone.

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