High Pines Roofing & Remodel
Fria, Santa Fe, NM

High Pines Roofing & Remodel Reviews

2.3 stars based on 3 reviews

Featured Comments:

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  Nick Salazar

  1.0

  High Pines was contracted to remodel a balcony at my condo. We gave them a 50% down payment and a signed contract with an agreed upon start date. They didn’t show up on the agreed upon start date. I called everyday requesting a status update and was told someone would call me back but they never did. I was called a week after the expected start date to let me know that they had not received my contract despite sending it to them twice with the down payment. They also notified me that they are unable to start for an additional two weeks. Talk about a bunch of crooks! Be aware of this company and their shady practices.

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  Response from the owner

  Hi Nick, Thank you for voicing your concerns. We are sorry that your project was delayed. It is very important to us to have transparency with our clients about their projects. Due to a labor shortage and material shortages it has been difficult to coordinate schedules with vendors and clients in an efficient manner. However, we are committed to completing your work and you are at the top of our list. Please contact us to discuss this further! The High Pines team

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  oliviaanita vigil

  5.0

  Mr.Luis Ibarra, His Crew and Office Personal, were so helpful with our concerns and very professional , completing the work on time..We have had no problems with the recent rains and snow here in Santa Fe.We are very pleased with the work and won't hesitate recommending High Pines R&R. Ernest & Olivia Vigil

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  Response from the owner

  Hello Olivia, we strive to do our best and deliver quality work. We're delighted to hear you're satisfied with our service!