Heartland Roofing, Siding and Windows, LLC
86th, Clive, IA

Heartland Roofing, Siding and Windows, LLC Reviews

4.7 stars based on 217 reviews

Featured Comments:

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  Sam Taylor

  1.0

  They've been easy to work with until after the work have been done. Was told they don't subcontract workers but when damages happened, the repairs are up to the crew to get fixed (not the company). Unsure when that's actually happening but Heartland still expects payment in full despite damages not yet being fixed. Update: Three months later still waiting on repairing my gutter and broken window. I did speak to their payments team and they waived any late fees or interest.

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  Michael Boyle

  5.0

  Heartland Roofing FOR THE WIN! Let me tell you all the reasons this company deserves your business. 1. They were the only company who responded to my inquiry for an inspection. Within 24 hours, they had called and set up time to come inspect my roof. Other companies never followed up. 2. Chase, the rep who initially reached out, was friendly and knowledgeable and super great at communicating. He even made an extra unplanned stop to clean my neighbor’s gutters (she’s a sweet elderly lady). 3. Chase followed up his inspection by meeting with the insurance inspector and walking him through the repairs needed. It resulted in an approved claim for a full roof replacement. 4. Chase set expectations for the repairs and handed things off to the production team. 5. The production team was also great. They were quick and clean. Pictures of the work and finished product are attached. 6. Heartland sent a final inspector out a few days after the work. He was super friendly, checked the entire project over, and even installed a small piece of flashing to direct water into a gutter corner. 7. Heartland followed up one more time with a phone call to get feedback and answer any final questions. They responded quickly. They communicated well. And my new roof speaks for itself! I’ve only had this work done once in the Des Moines metro, but would highly recommend this team!

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  Mary White

  5.0

  Jake was absolutely awesome to work with! We had a fight with our insurance and he helped every step of the way without questioning or pushing my desire to wait until I settled with the insurance. Cory was on-site and answered all my questions and took care of everything before I even asked. The crew was seriously fast,very polite and really made sure the job was done well, even my construction inspector neighbor gave them high praise! They know their stuff and do it well!

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  Response from the owner

  Thank you Mary -- Wow it sounds like our whole team stepped up and took great care of you. Thank you for the feedback!

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