Harden's Improvements
Cooper, Kingston, PA

Harden's Improvements Reviews

3.8 stars based on 4 reviews

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  Phil Taverna

  1.0

  I was shocked? I have dealt with Jim Harden for years. In 2016 I paid him $4000 to repair the roof and 2018 $250 to do something. And we paid for another repair before 2016. The chimney came down and I called him right away. His wife answered and said she would tell him. I also spoke to both sons. And after a while a leak developed. I called them and no answer. I finally gave up and had someone else fix it. I called up to complain on Good Friday 2019 and Mrs. Harden picked up the line. I was in the middle of leaving a message. She picked up and said that it took 3 months to pay the last bill. What she didn’t realize was that the last bill accomplished nothing. The leak persisted and Mr. Harden said it is coming from inside the chimney. But we still paid the $250. If the leak was coming from inside the chimney what did I pay $250 for? After about 2 or 3 calls she complained about dog poop being in the yard. I was not aware of the issue but there was a new tenant living there. I am sure there was no dog poop. I also offered condolences that Mr. Harden had passed away in 2018. Then the topper was we were next on the list for Holy Saturday, but go find someone else. The problem I have is that if she could not handle the leak, she should have told me a month ago and I would have found someone else to fix the leak. I thought she was very spiteful and not professional. I found someone to fix the leak on Holy Saturday. I called and they had it fixed in 48 hours. When you have a leak you expect it to be fixed in a reasonable time. If not you should be told otherwise. If you want it done fast, call someone else. If you want answers call someone else. My opinion Dr. Phil Taverna