Hammond Lumber Company
Poland, Auburn, ME

Hammond Lumber Company Reviews

4.3 stars based on 75 reviews

Featured Comments:

• D

  Dan Larkin

  1.0

  Hammond lumber used to be a great company. I built my parents house and others with their lumber. Outstanding customer service at that time. If you've been with them from the start, they probably treat you alright. As for a new business owner venturing off on my own, I could not get any traction. I had a full bath/kitchen remodel thrown out because of lack of attention to detail or simply neglected to inform to "save the sale". We are all feeling the pressure of delays but to sell, charge and then inform of long delays is borderline a scam. Especially knowing it was a time sensitive job. Since that issue I've attempted to go back for a larger re-shell project. Ive sent blueprints in to two different reps Colin Sachs and Scott Richard on two different occasions. It's now the end of March and this was started in January. Still no word. It's a service they offer, send the prints and we'lI send back a material take off. I don't believe Hammond is for Maine's people, but rather themselves all while masking themselves as a "small family owned local maine company". They have their subs they work with and that's it. Smaller businesses and home owners should look elsewhere. You'll probably save yourself some money too. Best of luck!

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  Response from the owner

  ** Update: Pleased to report that we have made contact and are making progress with our relationship. ** Original Post: If true, this review is shocking and disappointing. Your statement does not reflect the company that I know and have worked for for over 30 years. I would like to personally try to correct this for you if you would allow it. We take great pride in our reputation and would like very much to rectify. Please contact me at your nearest convenience. Fred Perkins, Senior VP of Sales 207-441-3892

• r

  reginald washington

  4.0

  Cameron was fast , courteous , friendly . Appreciated him unloading my trailer quickly . Thank you Cameron . Inside staff was also helpful and friendly.

• T

  Terri Ireland

  2.0

  Very disappointed over getting delivery of one piece of wood several phone calls later, they delivered to the wrong address, I had to wait 3 days as it was, I've had to make five phone calls and still haven't been credited to my card., they're so freaking cheap they can't wait to pick up their cracked junk piece of wood , I still haven't been credited all over $15. For all this trouble anyone else would have just dropped off the knew piece of wood and not even worried about the junk. I mean to put a customer through this much trouble over $15 ?? It's cost me over $15 in my time and phone calls, some credit, what a joke.

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